I was a little apprehensive about ordering a mattress on line but after lots of research we decided to take the risk. So glad we did - the two main benefits for me are that I'm staying cooler at night and my hip / back pain is significantly diminished on this mattress! Great customer service, too. We have recommended this to mattress and company to others and will continue to do so!

The mattress was delivered by Fed Ex to the wrong house on the wrong day--there were conflicting emails from Purple and fed ex as to when it would arrive, had someone there to recieve it on what we were told was the delivery date by Fed ex. No one there when they delivered it a day early to accept it, so had to leave work way early to get it inside, since there has been a rashof package thefts from my neighborhood. It was delivered to a neighbor, someone I did not know, who was in this instance kind enough to call me. Fed Ex picked it up from a unknown neighbor, and delivered it the next day, which necessitated yet another day home from work. Got it inside unrolled it. Had called Purple a month or so before to find out if a plywood sheet could function in lieu of of a platform bed, since I love my bed frame and did not want to have to pay for a platform bedframe-either theirs or anyone elses, since i love my own bedframe. I was on hold for 25 minutes with Purple, finally gave up and selected option for someone to call me back. No one from Purple ever called me back. Used platform sheet in lieu of buying expensive platform bed. Mattressis way too hard. I have nerve imingement in my outer thigh, made it worse. It hurts my lower backand aggravates alumbar problem. My legs feel as if they have been ina curled up position for 12 hours straight, even though I have only been lying on the mattress for 7-8 hours. Very cramped. Am trying to give it more time, maybe there is an adjustment period? Will probably return. Will keep you posted.

I sleep all over the place when I sleep and it was actually really nice. Way better than my last bed. I think it's also up to my bed frame. I am sure when I get a new one it will be more comfortable. But the bed is nice if you like a firm/medium bed if you're expecting a cloud this is not it. But it has that support that you do need. Mine and my boyfriends posture has gotten better no more neck or pelvis pain

You want to know how good this mattress is? It's so good that this is the first review I've ever written. I can honestly say that this has been the best sleep I've ever had. I've had this thing for like a month now and I sleep like an angel every night. It's so good that when I slept on someone else's mattress, I completely felt the difference and slept so terribly on a regular old mattress. Spend the extra money and get one. You won't regret it.

This bed is amazing, too amazing in fact. I've henceforth decided that the purple mattress company in a new age lovecraftian cult centered around making sure humanity never leaves the cool enveloping comfort of our beds ever again. In all seriousness however this bed rocks, super easy to set up, and incredibly cool and comfy all night long. I, for one, welcome our new sleep based overlords.

Very positive experience trying out the Purple bed and products. We love the comfy sheets and the Purple 2 is very comfortable, although we did find it a bit too firm for our comfort. We put an eggcrate topper on it and it is very comfortable now. We were extremely satisfied with the customer service throughout the entire buying process with Purple!

Have always wanted a purple mattress but cost was always an issue. I finally decided to make the switch when my husband and I were suffering from overall aches, pains And insomnia from our old mattress. We upgraded to a king and definitely can't imagine our life before this mattress. My husband is a veteran who suffers from PTSD and sleeping problems, this mattress has changed everything for him... He can fall asleep easily, he does not toss and turn and he wakes up feeling great and refreshed. I will recommend this mattress to all my friends.. IT IS AMAZING.

I love this mattress so much that I hardly ever want to get out of it! I am so glad I did my research about that youtube video and found out the guy who made it works for ghostbed, a direct competitor. Also get the purple sheets too as they are just as amazing! Can't wait to get the powerbase next!

All parts arrived on the same day, got two hunky men to cart it upstairs and put it together and I haven't been happier and more comfortable in a bed EVER! Good customer service and was impressed with the packaging and speed of shipment. That mattress is C O M F O R T A B L E,, the under bed lighting is helpful and ooh lala that massage is heavenly. One Happy Customer

Generally very positive. It did however take some time to arrive but given a choice now I'd never return it no matter how long it took.When you get a mattress like this it feels like a celebration . You want to make your bedroom a place of peace and tranquility where you can rejuvenate!