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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress
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Feb 11, 2017
Stacey B
5 out of 5 stars review

Verified Purchase

Purple mattress

Greatest investment that we could've made. I have been waking up every morning tired and my lower back in so much pain. Since I've been sleeping on my new purple mattress, I have not waken up once with lower back pain. It's wonderful. I'm waiting on the purple pillows to be available to purchase a couple of those to go along with my mattress. Thank you! Stacey Byerly, INDIANA

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Aug 3, 2017
clark a
1 out of 5 stars review

Verified Purchase

improper fulfillment/ poor service

Ordered a queen online, got a king size. The packaging doesn't list a model # or sku anywhere, so you don't know what you have. The weight on the label matched the item we ordered, but not what we got. Not easy to get these people on the phone at all. 45 minute plus waits 1st day, multiple 20 plus minute waits 2nd day, and never got anyone the 2nd day--disconnected while on hold. No offer to rush it, no pricing concessions offered. Nearly 2 days later...no tracking #. I get that shipping a 110 lb item rushed isn't easy or cheap, but they seemed to not care at all about the situation. I would absolutely never recommend this company based on limited service capabilities.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jul 2, 2018
Shane J
5 out of 5 stars review

Verified Purchase

Finally....the right mattress

My wife and I tried several mattresses (Casper, Nectar, Tuft & Needle....). We have vastly different preferences, so we were not able to find one mattress that we both liked. We had a Sleep Number bed before, so we were able to adjust each side differently. After trying to find one king sized mattress that we both like (and failing), we decided to order different twin XL mattresses to put together to form a king. All of the other foam mattresses we tried were too hard for me. I'm 6' tall and 210# with wide shoulders and narrowish waist. I am mostly a side sleeper, but I may end up on my back or stomach during the night as well. Mattresses that are too soft sag in the middle, which is bad for stomach sleeping. Mattresses that are too firm create pressure points on my shoulders and hips when sleeping on my side and back, and that is uncomfortable. The Purple gives under my shoulders and hips to relieve the pressure while still supporting me everywhere else. When sleeping on my stomach, it doesn't sag in the middle like a hammock. It supports me evenly. Same for back sleeping. If I could change anything about it, I might change the purple layer to 2.5" or 3" thick rather than 2" to add just a bit more cushion for my 210# frame. But the 2" is comfortable for me anyway. I don't want to add a pad on top of it, as the mattress is currently the same overall thickness as the other mattress that my wife chose. It's nice to have the bed level across the top of both sides. She chose one of the other mattresses that was the firmest one we tried (that I absolutely hated). But she loves it, so we're both happy. I still think she's crazy for liking the hard mattress, but she's pretty hot. So it's cool. :)

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jul 14, 2018
Sylvia
5 out of 5 stars review

Verified Purchase

Indeed a great mattress!

We have the mattress (the medium thick version) since a few days and I can already say that this is a very nice treat for the body. The first night it was hard o fall asleep sicne it was so different but the following night and since then I slept like a baby. My husband too had a night of adjustment but last night slept happily. The mattress is super comfortable and indeed we do not sink in and leave impressions. I hope it stays like that. It feels all a bit like being on an anti-grav bed (once anti gravity will have been invented Purple might be in trouble, but that won't happen for a while ;-) The other tale: When we received the mattress, the package had a huge tear and the mattress inside the package was visible torn too. We refused the shipment and the mattress was sent back. We took pictures too and sent those to Purple's customer support and after talking with them they initiated a replacement shipment quickly. That time it arrived all in perfect condition. It took two or three phone calls, they do not respond via email (also no auto-responder, but they do read your emails). However they picked up the phone right away and that was great. So no complaints, customer support is great. I am so happy with the mattress that I will also get a seat cushion and a pillow to see how those are. The material is indeed different, they put a little sample into the package.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jan 28, 2018
Kyle L
5 out of 5 stars review

Verified Purchase

Purple Mattress

I cannot recommend this product enough... My wife and I have slept on a Sleep Number bed for 13 years. I have had back pain for years thinking it was from working as an electrician. Nope...it was the bed. After a co-worker told me about Purple I purchased the Queen. After only one night my back pain was reduced by about 70 percent and now 3 weeks in...almost completely gone!!! I am a side sleeper and my wife a back sleeper. She is just as happy!!! Thanks Purple!!!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Dec 22, 2020
Kaylee S
5 out of 5 stars review

Verified Purchase

The perfect suprise

I bought this as a suprise for my husband who has back issues and he was like a little kid when it arrived he was so excited. We got it set up super quick and took the best nap we've ever had. Would 1000% recommend having a Purple mattress in your life.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jun 16, 2018
Olivia J
5 out of 5 stars review

Verified Purchase

Literally my favorite mattress EVER!

My fiancé bought this mattress for our soon to be home! I get to brake it in, in the mean time.... It's helped a great deal, with my spine sensitivity!!! I'm a side sleeper, and this mattress is amazingly comfortable!! I highly recommend this mattress!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jun 4, 2016
Tammy S
5 out of 5 stars review

Verified Purchase

This mattress is a game changer!!

Without going into a bunch of boring detail... I have dealt with neck and shoulder pain for the last 10 - 12 years! Spent a whole lot of $$$$ on doctors and PT. After 1 month on my new purple mattress - the chronic stiff neck and discomfort is 80% gone... It is so fantastic to sleep again all night!!! I tell everyone about it! Genius !!!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Apr 24, 2017
Eric T
5 out of 5 stars review

Verified Purchase

Awesome.

Love it. I sleep better wake up more refreshed. Probably the best thing is the lack of motion transfer. I don't feel a thing when my Wife gets up or one of our dogs gets on and off the bed. I have 0 complaints about this mattress. I was surprised to feel how much firmer it was than the pillow-top I had before. Turns out it's what I needed to get better sleep.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jul 9, 2020
Vincent C
5 out of 5 stars review

Verified Purchase

Mattress is great, accessories are not.

My fiance and I really like the purple mattress! I can see how it might not be for everyone, but for us it's very comfortable and cool. (We would skip the bundle though..you can see my reviews of the pillow, sheets, and mattress protectors on their respective pages.)

Review from purple.com
Helpful?66TUYA3O1BMW19096852563