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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Feb 6, 2021
Adam
3 out of 5 stars review

Verified Purchase

Purple hybrid premier 3

Took delivery of this mattress November 18th, 2021. Had the original purple for several years and loved it but lost it due to house fire. I would give the original purple 5 stars. We decided to replace with another Purple but went with a more upscale version. I weigh approximately 150# and my wife weighs less. I don't really have a dedicated sleeping position and roll back and forth during the night. I wake up with my back hurting beneath my shoulder blades each morning. My wife is a side sleeper and says her hips fall asleep. This mattress has a thicker gel than the original purple but it doesn't feel as supportive. Look at the dimensions of the purple 3 and take note that the gel doesn't cover that area. There's a foam layer that runs the perimeter of the mattress that's approximately 3" thick. I understand the intent of this layer but it forces you to sleep towards the center of the bed or you'll find yourself on two separate sleeping surfaces. It's uncomfortable to me and I suspect this is what's leading to my back pain. We plan on getting rid of this one and going back with the original purple.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Nov 12, 2017
Allan L
3 out of 5 stars review

Verified Purchase

Not all that I was hoping for

We had an old conventional innerspring mattress that was causing us back problems. We decided that the purple mattress might be the solution that we were searching for. When we got the mattress,frame support, and mattress protector set up and started using it, we were expecting it to be a lot more comfortable. Its a lot firmer than we expected. We decided that we would give it a month or so fair trial. It seems to have softened up a little but still is too firm for our liking. We probably wont return it but we were hoping for a better experience. We both still wake up sore from pressure points.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Nov 25, 2019
Michael D D
1 out of 5 stars review

Verified Purchase

Spam company

I clicked on the web site, and have been bombarded with purple adds. Purple life insurance, Purple diapers. You name the purple. They must have thousands of web sites. I can't block them fast enough. I seriously regret ever having clicked on purple.com.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Apr 24, 2018
Kelly W
5 out of 5 stars review

Verified Purchase

great company, easy refund

I purchased a purple mattress with cover and got a free purple pillow. From the first night, my husband did not like the mattress. I was satisfied with it, but with more time, it became more uncomfortable and I began waking up in pain as I had before getting my purple mattress. After much discussion and a couple of months, we decided that we no longer wanted our purple mattress. The refund process was easy and I had no issues finding a charitable business to donate the mattress to (we used the local battered women's shelter). I sent Purple the letter they gave me via email and was refunded the mattress price, including tax, in less than 3 days. I still use my Purple Pillow every night.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Feb 27, 2017
Rich C
5 out of 5 stars review

Verified Purchase

Purple Mattress......LOVE IT!!!!!

My wife has a bad back & hips and we have tried numerous mattresses that say they will be good for her back/hips....but she seldom had a good, full nights sleep. She heard about the Purple mattress and we both researched & debated it....and then we finally decided to purchase, since they had the 100 night guarantee. One of the BEST decisions we have made. We both sleep right through the night and I have never woken up more relaxed & refreshed. HIGHLY recommend this mattress for anyone....can not give enough stars, 5+++++.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Aug 2, 2017
Amy P
4 out of 5 stars review

Verified Purchase

Comfy

I'm a side and back sleeper, actually I just move around a lot in my sleep and I have a lot of lower back pain. I realized my previous mattress was going on 15 plus years and it was time to replace it. I was really excited to try purple, especially since most of the reviews I read were really positive. Thus far I won't say I'm disappointed but I'm not super wowed either. It's a good value for the price and it's more comfortable than my previous mattress but it wasn't the miraculous experience that some people touted in their reviews. I do like that it doesn't transfer motion if your sleep partner tosses and turns. A few things I don't enjoy -its warmer than a traditional mattress. I'm sure I'll appreciate that come winter but right now it's just a tad warmer than I like. -I wish it were thicker. Sitting on the side of the bed to put shoes on or to getting dressed it really compresses. -the platform frame is great for storage and I actually love the recessed legs, haven't stubbed my toe yet, but it is noisy. Much more noisy than my old box spring. It's definitely not squeek free as advertised. -after getting the sheets in the mail (this shipping took the longest....weeks) I was not impressed. Jersey knit sheets at this price....way overpriced.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Aug 4, 2017
Soyer K
5 out of 5 stars review

Verified Purchase

Second to none!

I'm a Chiropractor and I have the purple mattress , along with my wife we sleep the best we have ever. The support, comfort, and sustainable structure of the mattress is by far the best in the industry. The price point is ideal. The guarantee is great. When compared to other brands of similar types of mattresses purple is the leader. In addition to the product being the best the customer service is also top! They (customer service) are there for you for any issues and concerns related to the products. Very professional, courteous, attentive, and respectful. As a business model purple is a true leader others can learn from. I have taken the time to share my experience with the product and the company because I know how important it is to recognize outstanding leadership. A company the employees are sure to be proud of. A big Thank you from my family to yours and Go Purple! Dr. S.K. Orlando, FL.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jan 11, 2017
Sherri W
5 out of 5 stars review

Verified Purchase

My purple

Love it! Had the sleep number for years, but we started having issues with it. I was not paying for a new one, so I asked a friend who had a purple, and they loved it. I gave it a shot, and we absolutely love! Our purple has provided a good nights sleep since the first night.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jun 30, 2018
Mary H
3 out of 5 stars review

Verified Purchase

Purple haze

While the purple does have great back support, the off-gasing or material it is made of is not hypo-allergenic. The first few weeks I had to sleep on the couch because my throat would close up if I laid down on the mattress. It's been about 3 and 1/2 weeks since it arrived and it's to the point that if I stay on my pillow I'm ok, but if I roll off of it I start having an allergic reaction again. The polyurethane may be the issue. It's so hard to find a truly hypo-allergenic mattress that offers awesome support these days!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Apr 4, 2018
Elizabeth G
5 out of 5 stars review

Verified Purchase

So comfortable

Love love love, from day one we are about 2 months in and it's still so comfortable! Neither my husband or myself went through a transition period where we didn't sleep well. I saw other review say the mattress was too soft I definitely did not think so I actually found it to be soft but firm. My boys 4 and 2 tried rumping on it after we got it on our bed frame and they were sad that they couldn't bounce around the same as our old ****** spring mattress, lol the jokes on them because it's perfect for quiet no movement sleep. My husband used to toss and turn most of the night now he pretty much stays in the same position (side or back) all night. I've usually been a side or tummy sleeper but I can now sleep even on my back and feel comfortable in my lower back. Easy to open right out of the shrink wrap and comes to true size within seconds. Love love love please buy this bed!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563