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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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May 16, 2021
Rachel B
4 out of 5 stars review

Verified Purchase

We absolutely love the ma

We absolutely love the mattress, it is very comfortable and meets our needs. I was slightly disappointed in the fact that the mattress was delivered first, and the frame came over one week later. I would also ask purple to reconsider the overuse of plastic for shipping. The sheets (although I believe they were free with purchase) are very cheap, thin and look and feel sloppy - I would not recommend purchasing these sheets at all.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Apr 23, 2018
Delmy
1 out of 5 stars review

Verified Purchase

Worse pai

We. Bought a queen-sized mattress and 2 pillows on December 10, delivered take more then a month My husband and I have had maybe a handful of good nights sleep since owning this mattress. The mattress doesn't run cool, the pillows are horrendously uncomfortable and the included booster doesn't hold air overnight and to heavy, so we've been stuck with a giant slab of uncomfortable. I've tried multiple types of sheets, mattress protectors, even bought a brand new box spring and nothing seems to prevent myself and my husband waking up in pain and discomfort every single morning I did a call today to see if I still can return they products because We already complete the trial period they say no I can do that, they don't care if you had pain they just care about their money Stay far, far away.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
May 27, 2020
Savannah S
3 out of 5 stars review

Verified Purchase

Poor Communication

The mattress was to be shipped within 2-3 days and it took well over a week to hear any news from purple at all. Ultimately, the mattress came approximately 2.5 weeks after ordering. The cutter, to be used to unwrap the mattress, was at the opposite end of the zipper and therefore it was a big struggle to get the product out of the initial packaging (125-140lbs). For such an expensive product, I expected better customer service. As for the mattress, for the first two weeks we planned on returning it. Now, we've gotten used to it and it is decently comfortable. Not worth the hassle of returning.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jul 24, 2019
James R
4 out of 5 stars review

Verified Purchase

Terrific mattress

Terrific mattress; I really like it. I'm sleeping very well. I especially like reading in bed on the Purple Mattress. I've recommended Purple to my friends. The mattress was for me a bit tough to move due to it's weight, it is a king size mattress though so your experience might be different.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Sep 2, 2017
Kathleen W
5 out of 5 stars review

Verified Purchase

Surprising comfortable

I did a lot of research on beds before this purchase & the 100 day return policy certainly helped. To my delight this mattress has been fantastic. Besides being very comfortable I love that my husband can move, turn, shift, whatever & I don't feel his moving, at all....but. the biggest factor is that I haven't had a backache or stiff neck since sleeping on the purple.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Nov 13, 2018
Kevin M
5 out of 5 stars review

Verified Purchase

Took a few days to get used to it, but can't imagine going b

I usually hate foam mattresses. They are too soft and way too hot. Purple handles the temperature like a champ, no issues at all. The first few days I thought it was a bit soft for me but now I enjoy the feel. I somehow feel supported without it being flat. My only wish is that I got a king size bed instead of queen.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Oct 18, 2018
Chris S
5 out of 5 stars review

Verified Purchase

Sawing Logs

I am now able to sleep thru the night. I don't wake up hurting and sore like I used to. My wife loves the mattress as well. Sleeping soundly is a wonderful blessing. Thanks to the Purple mattress we both resting so much better, or my Papaw used to say SAWING LOGS!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Sep 10, 2018
Sarah
5 out of 5 stars review

Verified Purchase

Best purchase I have ever ever made

Forget 100 days, I am never giving this thing up! In all honesty, it took like a week to get used to the different kind of support (I felt like I was falling, I guess because the directional give?). But now, I couldn't be happier. I think I'm on my third month now with the V2 mattress, and still every time I casually sit atop it, or climb into it, I am surprised with how comfortable it is. My husband prefers firm and I prefer pillowy-soft and with this thing there's no rock feeling, and no suffocation feeling, yet it's still as luxy-comfy as can be to both of us. I told the customer care team that reached out to see how I'm doing with it that I can't stop raving. I even leave my squishy sample on my desk at work to evangelize because I love it so much. You guys give referral bonuses?

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Apr 9, 2019
Amanda E
5 out of 5 stars review

Verified Purchase

The princess and the pea

Sleeps like a dream! I was afraid I'd never find the right mattress, especially because I am a hot, side sleeper with lower back and shoulder pain. But after weeks of research and much hemming and hawing, I picked the purple mattress based on reviews and testimonies from trusted friends. Some warned me that it could take up to a month to get used to, but I fell in love on day 1. I've been sleeping like a rock ever since. The mattress has enough give that it cradles your hips and shoulders, but you don't sink in so deep you can't turn over or move around comfortably (like tempur-pedic). It has nice bounce back & stays cool all night long.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jan 1, 2019
Joshua A
5 out of 5 stars review

Verified Purchase

Please make a bed for animals!

My husband and I love our mattress! I have always loved super-firm mattresses until now, but the utter comfort when lying down has won me over and now I can't stand any other mattress! He is sleeping better as well. Problem is, our 3 cats love it too! They just glue themselves to the bed all night long and won't move!!!! We need a separate cat mattress for them!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563