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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Jun 2, 2019
David T
5 out of 5 stars review

Verified Purchase

Magnetic Mattress

We bought the original purple mattress after tons of research. I am a large framed, 240 pound side sleeper. Dear wife is a diminutive, Omni directional sleeper. This mattress is perfect for both in terms of sleeping. It's cool, easy on my joints and supportive for her. The one problem is that there is no way to turn off the hidden magnets that seem to hold us in the bed on weekends. There should be some way to turn this off so that I could get up in the morning. Prior mattresses did this simply, by being too hot or uncomfortable, resulting in my getting up. In the original purple, I seem to be held tightly to the mattress unable to find an aching joint or thermal anomaly that would cause me to get up. I believe that there are rare earth bio-magnets embedded in the mattress that are holding us in place. Please provide a way to deactivate this on weekends. Thank you for your kind attention.

Review from purple.com
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Jul 16, 2020
Kayla W
5 out of 5 stars review

Verified Purchase

Amazing!

From the moment I first laid down I felt like I was on a very supportive cloud. The bed is wonderful for those of us who toss and turn and sleep in all positions. My husband who is super picky about mattresses has said it is "ok" which is his way of saying it's awesome! He never wants to sound impressed with anything but he has also never given a mattress a positive review either, so this was a first. The sheets are great too. Soft, cool, and warm all at the same time. Believe the Purple hype!

Review from purple.com
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Dec 29, 2020
RAMJI G
1 out of 5 stars review

Verified Purchase

Not happy with products

Hi Purple Mattress's advertisement is very attractive but in reality actual material is very different. It's not that soft as they eggs test, anyone can try to rest it will be crush or broke or anything you can say your mattress will damage by real eggs. Unless if use plastic eggs then no problem. It's not cool as they advertise. I will never buy again. I will going to return the purple Mattress, pillow, and other products too. They should stop to false advertisement. Thanks Ramji

Review from purple.com
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Oct 29, 2017
John H
5 out of 5 stars review

Verified Purchase

Three weeks with my mattress and I'm loving it

Formerly slept on a Tempurpedic "cloud top" mattress and found it to sleep too hot. I would wake up several times a night sweating. Three weeks with my Purple and I'm having the best sleep that I've had in years. I rarely wake up and night and have been feeling great in the mornings. My only two complaints are that I thought that the shipping took a little too long and that the mattress unrolls upside down requiring me to flip it. I was home alone and found it quite difficult to flip a 140lb king size mattress by myself. Love the mattress though.

Review from purple.com
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Feb 1, 2018
Ryan S
4 out of 5 stars review

Verified Purchase

Comfortable but took time to adjust to

My wife and I do like this bed. It is very supportive and I think I have been sleeping more solidly through the night. However, it is certainly a different feel and took time for us to adjust to it. The first few weeks I wasn't sure I liked it. Our previous bed was very plush and soft; the Purple mattress is certainly firm. It has a nice give to it, but I wouldn't call it soft.

Review from purple.com
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Nov 30, 2016
mdp
5 out of 5 stars review

Verified Purchase

Love it! Much better than the Casper

My husband and I bought a Casper and were a bit disappointed with it. The reviews were amazing but the mattress was just ok. Then, we read about the purple and decided to give it a try. No way to lose as the 100 day trial was so easy. We LOVE the purple mattress. It offers the support and comfit we were looking for. I can't wait to get to bed each night. We were able to return the Casper without any questions as it was within 100 days of purchase, which was great. There is no comparison between the purple and the casper -

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Sep 16, 2020
Brittany S
5 out of 5 stars review

Verified Purchase

Best mattress ever

My boyfriend and I love this mattress. All of my back pain went away. The first two nights were weird because there are no springs so it feels slightly different. But now, we both love it. Especially my boyfriend since he can't feel me get out of bed at night.

Review from purple.com
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May 17, 2016
Karen C
5 out of 5 stars review

Verified Purchase

5-star rating for mattress AND OUTSTANDING customer service!

As a previous owner of a Tempurpedic mattress, I have been trying to survive on hubby's waterbed for 5 years. He loved his waterbed so much, that I gave in and put a memory foam topper on my side. This helped somewhat - but not totally and made for very hot sleeping for me. I wanted to buy a new Tempurpedic mattress, but the waterbed is King size, which put that purchase out of reach. I saw ads for Purple online, became curious and began reading reviews and watching reviews on Youtube. I was not only impressed with the reviews and pricing, but also the generous home trial period. So, I ordered a King Size Purple mattress. There was a 2 week lead time, but I could live for another 2 weeks on the waterbed if I had to. Then, one morning as I was changing sheets on the waterbed I discovered a leak. As I lifted one corner of the mattress to put the clean sheets on, a mattress seam gave way and water begin pouring out. Blessing and curse at the same time! Blessing because this would guarantee I would never have to sleep on it again and curse because now we still had days to wait for the Purple mattress. Here's where Purple's OVER THE TOP customer service comes into play! I sent an email to customer service, explained our situation and all I requested was the status on our mattress shipping date. I received an IMMEDIATE reply - which was great - but what followed was more than I expected. Customer service pushed my order to the front of the line and expedited the shipping! WHAT??? REALLY???? SERIOUSLY????? Who does that???? The Purple mattress arrived a couple days later and we couldn't wait to try it out. I am sleeping comfortably and COOL - which is important for us Boomer ladies suffering our way through menopause. My hips and shoulders no longer ache all night long. And, Hubby - who had a 23 year relationship with his beloved waterbed - discovered the morning following the very first night on the Purple mattress that his aches and pains had vanished. (insert eyeball rolling from me here) We have been sleeping on Purple for exactly 1 month. So far we both love it and I cant imagine our opinions will change. But, its reassuring to know that if for some reason in the future the mattress fails, we can still rely on THE BEST CUSTOMER SERVICE ON THIS PLANET to help us out. Thank you Purple for coming to my rescue, and thank you for your customer service people who understand the true meaning of "customer service" - you all are my heroes!

Review from purple.com
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Oct 27, 2017
Gaye H
5 out of 5 stars review

Verified Purchase

Love sleeping again

I guess you never really know what your missing until you have to try something different. For years my husband and I slept on a traditional mattress. We had the usual furrows on the left and the right. But we woke every morning to aches and pains. We just never realized that our mattress was causing the problems until we got Purple. I decided on Purple because I just wanted to rid us of the ever present hump in between us. Little did I know what this mattress would do. Honestly, it is wonderful to be able to just get out of bed without taking 5 minutes everyday to stretch before my feet hit the ground. We love this mattress.

Review from purple.com
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Jan 5, 2020
Kory H
2 out of 5 stars review

Verified Purchase

Original purple mattress

Have had the original queen purple and it's alto more stiff than I was expecting.from the adds and comments I was reviewing I expected way better.wake up with soar ribs in the morning find myself switching sides through the night, not what I expected for the money purple!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563