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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Feb 26, 2017
Gregory W
4 out of 5 stars review

Verified Purchase

Give It Time... 30-Day Follow-Up Review

I originally reviewed my Purple mattress after a few days of sleeping on it and was not horribly impressed. I still had back pain and missed the feel of my old mattress. My wife was also still using a 1" memory foam mattress on top of the Purple mattress because the Purple mattress was not soft enough for her. To me, that seemed like it was defeating the purpose of having a new mattress. Why would I buy a new mattress so that my wife could essentially bypass the selling feature of the new mattress by using the same memory foam pad on the new mattress as she used on the old? As an experiment, after about 30 days of sleeping on the Purple mattress, I switched back to my old mattress (a very expensive one with air bladders that allows you to set a number independently on both sides of the bed related to how firm you want the mattress). At the onset of this experiment,, the "old" mattress just did not feel right. Apparently, I was indeed becoming used to the Purple mattress and found myself missing it as I laid down the first night on my old mattress. While I mentioned I initially felt as if the Purple mattress was too stiff compared to my previous mattress, I now found myself complaining that my old mattress was too firm. It did not seem to cradle my body the same way. As I mentioned, I was less than impressed with the Purple mattress initially. Based on the reviews and videos, I expected something magical. Magical it was not. When I returned back to my old mattress, it was with the intent of staying with it and returning the Purple mattress. After all, if the Purple mattress really was no better than my previous mattress, why keep it and pay for a mattress that I am not using or offers no clear benefit over my previous mattress. There is a full 100 days to try it out, but I figured, why wait that long? I have also seen feedback from Purple to some of the negative reviews encouraging people to sleep on the mattress for at least 30 days. When I read those, I tried to figure out what the big deal would be? What would change after 30 days that did not change after 20 or 10, or wouldn't change after 40 or 50? The first impression was important, and I was less than impressed. Anyway, getting back to my "which mattress is actually better" experiment... I am somewhat embarrassed to admit that the experiment lasted a total of one whole evening. After switching back to my old mattress, I woke up several times in the evening with back pain and, as I am writing this review in the late afternoon, my back still hurts. The icing on the cake was when my wife told me she now hated our old mattress (the mattress she used to absolutely love) and to put the Purple mattress back. She was originally wishy-washy on which mattress to keep. She did not hate the Purple mattress, but also did not think it was anything special... until she went back to sleeping on the old mattress, which gave her some significant back and hip pain. With that being said, I am indeed keeping my Purple mattress without any regrets and wish this mattress would have been available back when I spent about five to six times as much for the mattress I currently own. One positive thing that I must mention as well is that neither my wife nor myself have awoken in the middle of the night in a pool of sweat like we used to on our old mattress. The Purple mattress does indeed help keep us cool when sleeping, which was something I did notice right away. For what it's worth, I kind of wish Purple would sell the purple polymer matrix alone so it could be added over the top of an existing bed. I am not sure if that would work, and I doubt that Purple would want to do that as the bed is engineered to work with the foam layers it has, but I would have been willing to try it. I also have a split king adjustable frame, yet Purple does not offer such an option, so when I raise up my part of the bed, it elevates part of my wife's side unevenly, which means we must raise both sides of our bed together (which never happens) or I must be a little less aggressive in how I adjust my side of the bed. Compared to our previous mattress, the Purple mattress is also a lot thinner, which reduced the height of our bed. This has taken some getting used to for my wife. (As for me, I did not notice or care as much.) Considering how heavy this mattress is, I do not know I would actually want it to be much thicker as I would need a lot more friends to help me move it. Maybe that would be another suggestion too... Put some handles or something on it. Not that we move the mattress often, but when you do, it is large, heavy, bulky, and cumbersome. (Not sure how to add handles to a foam mattress, but then again, I'm not the bedding engineer like the gurus at Purple.) For those reasons, and the initial hesitancy I had when first trying out the bed, I had to give four (not five) stars. For what it's worth, my 10 year old daughter loved the mattress from day one and wanted it for herself when I too

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jan 14, 2024
Tyler v
2 out of 5 stars review

Verified Purchase

its okay not worth the money I tried to return it

Not really for me and I tried to return it but they only allowed an exchange. Not really the reason I went for purple. Back pain still after a month or two. I went to a purple store in santa monica and took a risk trying the baes model b/c it wasnt in store and now I am trapped with it 1400$ later. Not really happy with my experience with Purple and wouldnt recommend it. when I asked to return they said I could only exchange and I would have to pay around 800-1000 more for the purple plus mattress. Just felt duped and misled to spend all this money.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
reply from purplepwr-pwr

Hello Tyler, I'm sorry to hear that you're not enjoying the Purple Mattress. I understand how important it is to have a mattress that you love and feel comfortable in. I'll be sending you an email shortly with more information. Please keep an eye out for it in your inbox. If you have any other questions or concerns, feel free to let me know.

Sep 19, 2020
Ben S
5 out of 5 stars review

Verified Purchase

Perfection

We ordered the Purple Mattress. The live chat customer service was amazing and they recommended the cheapest Purple mattress based on me being a back sleeper and my fiancé being a side sleeper. The mattress delivered quickly. It is even better than I was hoping for. It's a little softer than I'm used to but it has the support we need. It's not too soft. I can't feel my partner moving next to me. I would definitely recommend this mattress to anyone.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Apr 30, 2017
Carrie H
5 out of 5 stars review

Verified Purchase

Still getting used to it

The mattress is firm but comfortable. I can feel the grids in the mattress which is a little unusual. I bought it specifically to help my pressure points as I have RA. Last night my shoulder hurt, but hopefully it's a fluke and not the mattress. I really want it to work.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Feb 11, 2017
Kenneth D
5 out of 5 stars review

Verified Purchase

Huge Difference

Early on, I didn't think I was going to keep the mattress, but what a difference a couple of weeks made. I'm a big guy and I've had trouble for years getting a good night of sleep with any consistency. After a short adjustment period, I started to wake up with less discomfort everyday. And now (6th week), I am 100% happy with this bed. The kicker, I spent a couple if weeks traveling and staying in a couple if 5 star hotels, and those beds clearly come in 2nd place. I look forward to getting home and sleeping in my own bed again.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Apr 8, 2021
Kaylee S
3 out of 5 stars review

Verified Purchase

Conflicted.

The first week or so was AMAZING. My husband and I were so happy with our purchase. BUT... now it seems like my side sags where I lay. My hips, and back have hurt the last couple of days after I wake up. Which, is really discouraging considering what we are spending on this bed. :( I'm going to sleep in a different bed soon to see if I can actual feel a difference and decide whether or not keep the purple or what.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Aug 18, 2017
Lachelle H
5 out of 5 stars review

Verified Purchase

Skeptic

Of course I was a skeptic before buying this mattress! I've tried all the expensive ones, ALL of them! I have severe shoulder issues when I sleep. I have to sleep almost in a full sitting up position. While the bed didn't take away the nerve pain, it DID take away all the pressure pain!! Normally I would wake up several times during the night with pain in my hip, but thanks to the Purple Mattress, It's firm enough AND soft enough to ease that pain! No longer a skeptic and I DO sleep through the night now! Thank you purple for making a great product and standing behind it!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jan 11, 2018
Betsy D
5 out of 5 stars review

Verified Purchase

I am in LOOOOVE!!!

I bought one for my daughter and we both absolutely loved it! I would take a nap in her bed on my days off just to get a comfy and restful sleep. Now I have my own and love, love, LOVE it!! I do not wake up with any bodily pain or discomfort whatsoever anymore. I have an adjustable massaging base and that is heaven as well!! I'll definitely recommended purple to everybody and will buy more in the future!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Oct 21, 2020
Gayle B
5 out of 5 stars review

Verified Purchase

Excellent

Bought mattress for my 26 year old son with muscular dystrophy. He uses it with a hospital bed. He was having bad back aches after being in the hospital for 4 months. His backaches have gone away and he sleeps all night with his new purple mattress. I would recommend to anyone with back problems. My husband and I are thinking about getting one for ourselves.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Oct 15, 2021
Ethan R
5 out of 5 stars review

Verified Purchase

Worth the Investment

Save yourself the trouble of not sleeping well and spend the money on this mattress. It's the best investment I've made in a long time. Their financing options make it very easy to afford it, and ordering is very easy. The mattress itself is very comfortable overall, especially if you're a hot sleeper. 10/10 would buy again. Worth every penny.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563