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Sam's Club
Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Sep 19, 2017
Sabrina B
2 out of 5 stars review

Verified Purchase

Eh...It's Alright

The bed wasn't life changing or anything like that. Decent mattress, probably could have gotten one just as good for cheaper. They don't offer the option of buying with a box spring, which is necessary for certain types of beds. But the customer service makes or breaks and company and theirs is TERRIBLE. Often a week or more for a response...from an online company, no less! My mattress was delayed, no notice or reason given- I had to write in and ask. My sheets were delayed, notice only emailed about the delay after the promised delivery time had passed. They were delayed even further from the new date and, of course, I had to check in on the status just like the mattress. Would not deal with this company again, completely frustrating experience. Even writing this review was frustrating- the company sent me an email asking for one, I entered in the space provided and hit "post". Magically disappeared and I had to re-write again.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Oct 19, 2020
Monique T C
5 out of 5 stars review

Verified Purchase

Please Buy you won't regret it!!!

We've had our Purple bed for almost a month now. And I can tell you for sure the best money we've spent. So comfortable and there is a little bit of time to get used to it. But once your body gets in to it, it get in to it, Lovely!!! You will not regret it!!! Oh when we first got we put our bed protector on it with the sheets, one night we were forced to sleep with a bare bed (our DD peed lol) we realized how much more comfortable it was. We never returned the bed protector just the flat sheet and it made a big difference with it contouring to our body!!! Enjoy!!!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Nov 24, 2020
zahraa s
2 out of 5 stars review

Verified Purchase

Not comfortable

Not comfortable at all, gave me lower back aches. Had my brother try it, also wasn't able to sleep on it comfortably. I missed the return by 3 days from their 100 day policy. Disappointed for not keeping track of the days and for not having another option given like a partial refund or something.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Sep 5, 2017
Vickie O
5 out of 5 stars review

Verified Purchase

Bought for our camper

We have only used this a handful of times as we bought it for our travel trailer. I notice I don't toss and turn as much and neither does my husband. He usually flops around like a fish half the night. But he stays in one or two positions all night now. I notice also that my sleep seems deeper. And according to my fit bit it is. Now to get one for the house.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Apr 20, 2017
Samantha H
3 out of 5 stars review

Verified Purchase

Prepared to love my purple mattress, frame and pillow

After having researched beds/mattresses of all kinds for over six months, I opted for the Purple. I'm SO prepared to love the mattress, bed frame and pillow, but struggling getting used to the feel of it. Am giving it my best shot in adjusting to the firmness, but may have to resort to a softer mattress and return the Purple items. :(

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
May 1, 2017
Amanda K
5 out of 5 stars review

Verified Purchase

sleeping soundly

I have lower back issues and purchased the Purple mattress to help address this issue. I was sleeping on ordinary comfort top queen and would have pain upon waking. I have not awoken with back pain since using the Purple mattress. I'm sleeping more soundly and my partner is staying cool at night.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Sep 2, 2017
Kathleen W
5 out of 5 stars review

Verified Purchase

Surprising comfortable

I did a lot of research on beds before this purchase & the 100 day return policy certainly helped. To my delight this mattress has been fantastic. Besides being very comfortable I love that my husband can move, turn, shift, whatever & I don't feel his moving, at all....but. the biggest factor is that I haven't had a backache or stiff neck since sleeping on the purple.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jun 7, 2021
Charlotte V
5 out of 5 stars review

Verified Purchase

Love the purple mattress

So my husband and I have the Purple 2 because we like a firmer bed. We love it so much! No more back pain in the mornings. Then my 19 year old son was jealous of our bed so for his 20th bday I surprised him with his own Purple 2 mattress. We ordered it from Purple.com and it came so fast by Fed Ex. He got the sheets, mattress protector and pillow too. He loves it so much! We are definitely sold on Purple mattresses. I can't imagine ever not having one.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Aug 14, 2021
Allison P
3 out of 5 stars review

Verified Purchase

Don't trust the blade!

Purple gives you a special blade to cut the plastic holding the mattress when delivered. It's designed to kind of hide the blade to the sharp part doesn't come near the mattress and damage it. As we slid it down the plastic protection on the blade broke off causing the blade to go right through our new mattress. It was so disappointing and frustrating. After spending saving money for this expensive mattress and waiting so long for it then to have this happen. We would've never used that blade.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Oct 16, 2018
Brent M
5 out of 5 stars review

Verified Purchase

Best Mattress EVER!

I'm 24 yrs old and always had lower back pains. I always thought it was cause my father has a bad back so I had the same gene, but since sleeping on this bed I haven't felt any pain in my back since day one. It is the most comfortable, and relaxing bed I have ever slept on!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563