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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Jul 28, 2019
Brian R
2 out of 5 stars review

Verified Purchase

Not for everybody !!

I'm a side sleeper and while I like it better than the 15 year old coil mattress it replaced, it''s not was we were hoping for. My wife is a stomach sleeper and doesn't like it at all. Claims that it's simply too soft. Unfortunatey we'll be finding out how easy the return process is

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jul 18, 2019
Ashley
1 out of 5 stars review

Verified Purchase

Not as great as expefted

I have had the bed for just over a year, and have had neck, back and hip issues for quite a few years. I was recommended by a friend to get the purple mattress. At first, it seemed like it made everything worse and then better. But now, I can't even sleep in it because my hips hurt more than they ever have. I don't think it has enough support or is too hard for those with chronic hip/sciatic pain. Not very pleased due to me having it for over a year and now I'm stuck with it.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
May 22, 2017
Jonathan L
5 out of 5 stars review

Verified Purchase

The perfect blend of science and magic. An Alchemist's dream

After sleeping a few weeks on this thing I'm pretty sure it's woven of rainbow unicorn mane, held together by the laughter tears of a thousand elven babies and coated in the dreams of Care Bears. And that's just the science part. It feels a bit like you're floating on it actually. It doesn't really feel like you're sinking into anything, and yet all your pressure point areas feel perfectly comfortable. Lying on my side puts no pressure on my hip or shoulder, lying on my stomach doesn't hurt my neck or back, and lying on my back gives me perfect spinal alignment. I actually sometimes sleep without a pillow (which I never did before) because the mattress was actually more comfortable than my pillow! Also, getting up in the night doesn't create any jostling or vibrations to disturb it's other occupants. tl;dr This bed rocks. (It doesn't feel like rocks though...that would be bad. You get it.)

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Mar 5, 2018
Chris M
5 out of 5 stars review

Verified Purchase

Purple mattress

I'm not one to review things but I have to say that purple mattress is the best thing to sleep on than any mattress I have had . Have slept better since first night then I have in decades. Yes decades lol. So I say if you want to sleep good and comfortable get one they are worth every penny.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
May 12, 2019
Leah
4 out of 5 stars review

Verified Purchase

Firm & Comfortable

We initially had the Purple 4 and that was supremely comfortable. We exchanged it for a 3 because my husband sleeps on his back mostly and I am a side sleeper. I was surprised at the difference between the 2 mattresses. It feels quite firm but still is very comfortable. I thought I would wake up sore but that was not the case. When this mattress needs to be replaced I definitely want to go back to the Purple 4. I recommend buying the metal base because of the great storage under it. Maybe down the road Purple can offer different firmnesses on each side so both can be happy.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Mar 23, 2018
Jerrold V
5 out of 5 stars review

Verified Purchase

A New Hope

It all started with a really funny commercial. Now we have the bed. We are replacing a nice pillow top mattress set from a leading manufacturer. The first cool thing: We didn't cut open the vinyl bag it came in. Now we have a leak proof bag that is body size. (Score! ) Second cool thing: It's almost ridiculous how soft but firm this thing is. Nice and cool and just as advertised. Third cool thing: Strangers become friends. They may come home strangers but always want to stay the night. Better sleepovers equal better sleep. Also, we got free sheets. Not a fan. There's nothing wrong with them. I just don't like the way they feel. So far, the only piece of furniture worth the exorbitant pricing we've ever purchased.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Aug 29, 2018
Tolbert O
1 out of 5 stars review

Verified Purchase

Horrible customer service

I ordered the mattress 2 months ago and it's not here. Spoke to about 6 different people and they are obviously reading a script. Honesty goes a long way. If you are running behind in producing a high end mattress that customers pay a lot of money for, then just say that. I'll be upset but at least you are honest. I've gotten the run around, I've bren hung up on, I've been given new delivery dates and still the mattress is not here. I've even received an email asking how I'm enjoying my new mattress that still hasn't been delivered. I've been on a 3 way call between purple and mannor and they were both putting the blame on each other as far as where the mattress is. Very professional. At this point I'm over it, I don't know how good your mattress is but I'll probably have to cancel that order because for what I paid for, tempurpedic has something that's pretty much the same thing except for your polymer elastic thing. I'm beyond frustrated at companies who can't spent time to work out a system to create good customer service and follow up. Evertime I've had to call to find out why my mattress hasn't been delivered. This is ridiculous.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
May 29, 2020
Michael & R N
3 out of 5 stars review

Verified Purchase

Comfortable but hot

We bought a purple bed about a month ago. The comfort level is awesome, I can go from my back to laying on my side with no issues when I wake up. However, the mattress is hot! At first, we thought it might be the mattress cover so we took it off. I still wake up super hot in the morning ,however, and that's even with my air conditioning and fan on. Super comfortable, but does sleep hot.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Sep 28, 2020
Sarah C
5 out of 5 stars review

Verified Purchase

Absolutely love it

I was a little worried after reading articles comparing mattresses that said this wasn't ideal for stomach sleepers. But they were a bunch of scallywags. I sleep on my side and stomach and LOVE this mattress. I am a big girl and it has held up so wonderfully. I'm in the process of convincing my boyfriend to get one so I dont have to be without it at his house! The price is a bit steep but the monthly payment option is what made me choose this one over another and I wouldn't change it for anything.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Oct 27, 2017
Ronna R
5 out of 5 stars review

Verified Purchase

Excell Mattress

My husband and I have enjoyed our new mattress so much! It almost feels like we aren't sleeping on anything. Our joints and backs have felt so much better since we got it. We also got the sheets and they are suuuuper soft! We want to buy the pillows next! :)

Review from purple.com
Helpful?66TUYA3O1BMW19096852563