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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Jan 10, 2017
Allison B
1 out of 5 stars review

Verified Purchase

Hives

My husband broke out in severe hives within 24 hours of receiving the mattress and we had to go to the doctor for medication. Unfortunately, we had to hold onto the mattress for several weeks because they wouldn't let us get a refund until we had had it for a certain amount of time, which was concerning since my husband was reacting to it. Overall I thought the mattress was fine, but honestly a little firmer than needed so we ended up donating it for a refund. Wasn't exactly a good experience, but purple was pleasant to deal with upfront and at the end.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jan 4, 2018
Michael H
5 out of 5 stars review

Verified Purchase

Purple mattress and pillow

Only had mattress and pillow a short time, but noticed immediate results. Lower back pain and shoulder pain are gone. The feeling of immediate full body support is apparent the moment you lay down. Especially... especially the lower back. Sleep is critical.. comfortable sleep even more so. Love the mattress. Just sitting on existing box spring and frame.... works perfect!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jun 10, 2020
Lynne V
4 out of 5 stars review

Verified Purchase

Wasn't Too Sure At First...

The first week or so, I woke up with a sore upper back and sore across the back of my ribs. I was surprised because when I would lie down on the mattress for bed, it felt very comfortable; firm, but not too firm. (Granted, my husband and I had traded up from our non supportive ten-year-old foam mattress, so pretty much anything was going to be firm by comparison.) After about two weeks of sleeping on our Purple mattress, the soreness subsided and I started waking up feeling great! I look forward to going to bed now and look for any excuse to sleep in! My husband and I also appreciate the fact that the mattress doesn't retain heat-especially since we live in Arizona.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Aug 15, 2017
Cody
5 out of 5 stars review

Verified Purchase

Now Excited to Sleep

My old mattress was a hand-me-down what I usely got so I decided that I wanted to buy a bed of my own. At first I didn't know about purple and I was looking at cheaper options that I could afford but then I came across your ad on Facebook and glad I did it was not the cheaper option but it was something I thought I need a good long lasting comfortable bed. After some time saving up I finally bought the bed, and now I sleep better more comfortable. Also I noticed I actually was dreaming much more often than on my old bed where I only dream once and a great while. I thank you guys so much for making a great and amazing bed makes my life 100% better. I would definitely recommend it. People always ask about weight how it affects you in the bed so I weigh 125 pounds hope this review helps :D

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Apr 28, 2019
Michael G
5 out of 5 stars review

Verified Purchase

Best mattress I've slept on

I'm a fairly large (230 lbs, 6') side sleeper and I've often found myself getting hot at night. My wife and I had a pretty nice king mattress that was coils and medium firmness. We slept on it for 8 years and it was pretty nice. But it became misshapen, shrunken, and a little lumpy. When I started looking for a new one I was thinking memory foam to help with my pressure points (shoulders and hips). I decided to spend a little extra for something that promised to sleep cool as well. Purple was the only mattress that people consistently noted as sleeping cool. The squishy grid not only provides that cool but also helps with those pressure points and adds a little bounce to the bed. I've slept on pure memory foam and it is more work to move for shifting positions and getting up out of bed. The squishy grid's bounce helps with that as well. We've slept on this Purple (the original) mattress for about a month now and it is excellent. We didn't need an adjustment period, but that may be because our previous bed was a similar firmness. The Purple is definitely easier on my joints though. So even on night 1 I slept better than I had in a long time. I can't speak much to longevity, but I'm optimistic the build quality will get us a reasonable amount of years sleeping very comfortably.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Dec 12, 2017
Stephen B
4 out of 5 stars review

Verified Purchase

Like the mattress, not so much the pillows

The mattress is nice, gives good support for my back, got a free pillow and ordered an extra one in the hope that they would be better for my neck. However, I believe these pillows are designed for back sleepers. I cannot get comfortable with it, it's heavy and falls off the bed during the night. Not sure what other feedback I can give about it. Overall satisfaction with the mattress is good, just wish it was higher but I can deal with that, with the pillows not so much.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Aug 31, 2020
Winston R
2 out of 5 stars review

Verified Purchase

Good product. Terrible service.

Unfortunately I experienced nothing but problems almost as soon as I placed my order. Getting the mattress without the platform first. No white glove delivery. No set up. No removal of old mattress (extra cost to me to get rid of it). Waiting, waiting, waiting. Then when the platform arrives it's the wrong one! Wait, wait, wait, wait some more. It took a month to finally get the platform set up and the mattress put on it. No compensation, no effort to make it right. Would have been nice to send us some free sheets or something. That said, we like the mattress and will keep it. But highly unlikely we'll get another product from Purple in the future.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Nov 15, 2020
Ashley B
5 out of 5 stars review

Verified Purchase

Cool and comfortable

There is no exaggeration in the praise Purple gets. This is a quality mattress. The difference from a conventional mattress is unbelievable. The surface stays cool, bends to the body, and springs back immediately. Sometimes I feel like it's time to roll over out of habit, but I'm so relaxed and comfortable that I end up doubling down and falling asleep faster than ever. I would recommend Purple to anyone.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jan 11, 2018
Juan Q
1 out of 5 stars review

Verified Purchase

Hard and hot

I know I could I tried it for 100 days but two days were enough. It was too thin, too hard and too hot ( and we are in winter time ). I would not but it again. It did not work for me. It does not mean it's a bad mattress, just not the right fit. Great customer support and they gave me the full refund like they promised.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Sep 24, 2019
Resa
1 out of 5 stars review

Verified Purchase

Not impressed

I bought this mattress in February. I would think it would keep its shape for longer than a year. It's starting to bottom out on one side and there's no fixing it. You can't just push it back into place. I think it's stuck like that. I think this mattress is way too expensive. I haven't felt any differences while sleeping on it.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563