I had a new mattress and was not satisfied so I tried the Purple Mattress. I wanted so much for it to be better and it just wasn't. The first bit is soft enough but it seems to get too dense to soon in compression for me. I donated it to The Salvation Army to get my refund. Your customer service is very very good and was sorry the mattress didn't work out

The mattress is terrible. You sink in it too much and my back hurts everyday when I wake up all my ribs hurt ! They make it from cheap plastic basically it's just plastic. They just know how to make good ads ! It's actually very uncomfortable to sleep on. Ouch you take all that time and money to buy this just to have more back pain. I hate it obviously it's too much trouble to return a mattress otherwise I would have thrown it away already !

When I was young, my aunt made me kneel against the wall with my arms crossed when I was being bad. This was extremely frequent and I developed back problems at the age of 5 for arching my back. The purple mattress along with the royal seat cushion made all the pain go away. I wish I had another royal seat cushion though!

For 17 years now, I have suffered extreme pain from scoliosis. A major curvature of the spine. Most pain came in the morning, because the curve in the spine is causing stress and pressure on the spinal discs, nerves, muscles, ligaments, and facet joints. The purple mattress hugs my body and joints in a way that feels like I am floating in space. I have enough support on my body, without the feeling of laying on something heavy and hard like a therapeutic mattress. Before the purple mattress there was no way I could lay on my stomach as my discs would sink into my lower back with no support and the pain was becoming excruciating. Not anymore. I wake up feeling rested and pain free. I never thought a mattress would bring me so much relief, but the purple did. Thank you!

We have the purple twin sized mattress for our four year old and it has changed the sleep in our house for everyone!! Finally she sleeps through the night! It's the comfiest mattress I've ever laid down on! My only issue is I didn't order one for myself!! It's amazing

The customer service was excellent ... but the mattress is just way too soft. I've had the mattress a year now - sadly, I'm out of warranty period so I can't return it - and my back / hips have never felt worse. I've had my back go "out" at least 3 times in the past year ... a problem I thought I had resolved, until I bought a Purple. I am going to get rid of / donate / burn / dispose of the thing somehow and go back to a traditional REAL mattress with some support. This mattress may be great for some people - my boyfriend likes it, as do many people posting here - but it's NOT FOR ME. If you prefer firm support, I highly recommend something else. Anything else.

I have lost my back pain since I've been sleeping on the basic purple mattress for about a month now. The only reason why I gave it 4 stars was because I wish it was a little firmer. Its on the softer side and I used to sleep on something much firmer so I miss that feeling of support. But great mattress nonetheless

It took us several nights to find the right balance with this new mattress. We originally tried the Purple mattress on our box spring for 3 nights and decided it was too firm. We then went back to our original mattress to see if we truly needed a new mattress. After sleeping on our old mattress for two nights we swapped out the box spring and put our original mattress under the new Purple mattress (using our old mattress as a "box spring". This seemed to make the Purple mattress soft enough for us to enjoy a quality night of sleep without waking up with back or shoulder pain. I have to say that we are not overly thrilled with the Purple mattress but we are slowly adjusting to the new feel.

We were SO incredibly excited about buying a Purple mattress. We did tons of research before purchasing and were convinced this would be exactly what we were looking for. And honestly, Purple's main claim is true--it does an *incredible* job mitigating pressure points. We had no pain while laying on the mattress. We slept on it for 40 days and found the lack of pressure points amazing. For some people, this might be good enough. However, in our experience, the lack of pressure points does not mean the presence of comfort. We never felt *cozy* on this mattress. It was difficult to fall asleep because our bodies were so supported that we didn't feel cradled. Maybe we're just overly used to pillow-top mattresses and memory foam, but this was honestly one of the most uncomfortable mattresses we've ever experienced (and I'm not a picky sleeper--I can usually fall asleep easily on just about anything). We didn't hurt, but we also didn't feel comfortable. And when we get in bed, we want to feel GOOD. Purple doesn't exactly feel bad, but it also doesn't exactly feel good. For people with severe back pain, the lack of pressure points could certainly be the most important thing in the world, but for us, we're going to continue our search for a better mattress. The company's customer service is fantastic, which is why this is not a 1 star review. If Purple works for you, that's awesome. At least their return policy is fantastic, so there's no risk. But it's certainly not for everyone.

As a hot sleeper married to a cold sleeper, we've always struggled with getting sleeping temperature just right. I'd use a fan and he'd complain about being cold. I'd leave the fan off and complain about being hot. *sigh* We bought the Purple mattress and all that changed! I'm cool at night without a fan and he's happy as a clam because he can still be toasty warm. Win-win!