We really enjoyed the shipping feature with this mattress. After a few weeks, my husband and I are really liking the feel and support of the mattress. It took a little while to get used to it because it was a lot firmer than we were used to, but we both agree it is incredibly comfy and supportive now. I would give it 5 stars, but when we originally got the mattress out of the package, there was one corner of it that was incredibly lumpy. When I unzipped the cover, there was a large section where the squares of the grid were fused together. I had to individually poke out every little square in that corner to get it to lay flat. Other than that, we are enjoying the bed thoroughly.

This is by no means a miracle mattress in the sense that you will instantly fall asleep the minute you touch it. It took me a month to get adjusted to it. Nonetheless, this mattress is the sleeper's friend. It's both soft and firm. Definitely a mattress for the long haul.

After trying to fall asleep on a very old mattress for years, we now sleep at night. (Even when our kids crawl into bed with us.). It actually does make a difference. Mattresses don't last forever - that's not a lie. The adjustable bed frame is also a game-changer. After having a box spring for years, I had no idea how we'd benefit from the adjustable frame. It alleviates pressure from the lower back.

We bought the purple hybrid 3 hoping for support and comfort, and it just didn't deliver. The reviews were very mixed, but a friend owns the same mattress and loves it. My husband and I both have back issues from previous car accidents, and the reviews stated this mattress helps alleviate that pain. 3 months in to owning it, and my husband is back to waking up in pain and sleeping on the couch. We are returning it today. I am highly disappointed, especially with the cost being so high. Would not recommend if you have back issues.

The short story is this mattress took a while to get to me, but now that it's here I love it. My original mattress had two shipping labels placed on it so once it arrived in NJ it went "missing". After many phone calls and emails Purple finally ordered me another mattress that they didn't ship unitl I spent more time emailing and calling. I probably spent a total of two hours on hold since Purple seems to have more calls then they can handle. I would've been a bit more patient about all of this if I hadn't already taken down my queen mattress and put up the king Purple base on the day I was supposed to recieve my king Purple mattress. Instead I spent three weeks climbing on and off of a heavy metal frame into my queen bed. It was frustrating to say the least. If I didn't know someone who already loved their Purple mattress I would've cancelled the order and decided that working with Purple just wasn't for me. But, I finally got the mattress and I love it. Was it worth all of the hassle? Yes. It's a fantastic mattress that feels different than I've ever experienced. It supports you in a way that feels firm, but light. It's amazing. My back and neck are already feeling better only after a few weeks. So, if you can deal with a company that seems to be growing too quickly to keep up with their customer service needs, I would say buy this mattress, your body will thank you.

You don't notice how uncomfortable your old mattress has gotten because it's such a gradual thing and you think to yourself that it's not worth it to spend so much on a new mattress because yours is ok. Well something you use roughly a third of your day using should be better than fine. So we splurged on a new mattress and took a chance on Purple. Some people said there would be a breaking in period to get use to it but from the first moment I even sat on it I was hooked. We haven't regretted going Purple and now need the pillows to sink further into this family.

First off, I love my mattress. My son bought on a couple years ago and I was skeptical at first being all rolled up in a duffle bag. That all changed once I saw it come to life. After seeing his experience with it after 2 years I was sold. I was able to compare the original to a hybrid, I chose the original. I don't think my wife and I are big enough people to "break the plane". I'm very happy with the product, the process from ordering and shipping and the customer service. I couldn't be happier. Would definitely recommend.

First the review on the mattress...It was horrible. It was too soft and had no support. I woke up in more pain and slept so horribly. I tried it for 3 weeks. There was no way I could even make it the full 30 day trial. It was that bad! However the return process was easy and the Purple customer support was great and took care of everything.

My old mattress, a very old spring mattress, was killing my back and hips before I got my Purple. I sleep in every imaginable position, but no matter what position I slept in, my back and hip pain wouldn't go away. It was basically like sleeping on a rock - Ouch! -_-' I immediately switched out my old mattress the moment I received my Purple, and after only two nights, all my pain was completely gone!! No matter what position I decide is comfortable tonight, I know I'll wake up completely pain free tomorrow morning! The only downside to the Purple mattress is that I don't really want to get out of bed in the morning because it's soooooooooooooooo comfortable! THANK YOU PURPLE!!! < 3

At the end of the day everyone has different preferences on mattress qualities for their best nights sleep. I bought this mattress after having a memory foam one that I sank into before and thought this would be even better. It is quite firm and I still prefer my old mattress. I will say their customer service is excellent as I was just assisted in processing a return today after sleeping on the bed for a little over three weeks both me and my wife felt the quality of our sleep and comfort was poorer on the purple mattress than our old one. Not worth the money for me and I will not be paying the extra money to get a purple 3 or 4. The purple original is so firm it is like sleeping on a soft board. Purple does an excellent job marketing their product but don't fall for the hype, it's simply a firmer version of memory foam. If you prefer a firm bed you might love this bed! My wife and I however both prefer medium soft to soft and I should have done more firmness research before purchasing. Thanks for letting us try it out!