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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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Dec 11, 2020
Paul P
5 out of 5 stars review

Verified Purchase

Excellent mattress

When I was younger (teens to early 20s), I never had problems sleeping on my side. That changed when I started lifting weights and building muscle. The more muscle mass I put on, the worse my side sleeping got until I gave it up all together in favor of stomach sleeping. This mattress is the first in years that I've been able to very comfortably sleep on my side. The first night, I kept waiting for the usual back and hip pain to set in. "Anytime now," I thought. I kept waiting. Eight hours later I woke up feeling amazing. Best night's sleep I've had in many years, and they just keep coming. To boot, I'm a very hot sleeper, and this bed was absolutely made for hot sleepers. It distributes and disperses heat like no other mattress I've used. Safe to say I'll be a Purple sleeper for many years to come.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Nov 2, 2017
Robert C
5 out of 5 stars review

Verified Purchase

Skeptical at first

From the ads on facebook, I was initially pretty skeptical about buying a mattress from a social media website. But I was SO glad when I did. This is the most comfortable bed I probably have ever slept on and definitely would buy from then again. So worth the cost :)

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Feb 11, 2017
William H
5 out of 5 stars review

Verified Purchase

Great sleep

I'm consistently sleeping much better than I have in years. I'm a bigger guy and I still feel like I'm sleeping on a cloud. The mattress is very cool, even on warm nights. The mattress protector is silky smooth and makes zero noise. Feeling better than I have in years.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Dec 29, 2020
TAYLOR N
5 out of 5 stars review

Verified Purchase

Changed my sleep, helped me sleep

I haven't been able to sleep for months and was never really sure why. The purple totally changed my life! It took about a month to give the mattress a chance but it was like a switch was turned and I can finally sleep through the night again. Also, I am married and my husband is 100 pounds heavier than me and moves A LOT while sleeping and I literally don't feel him thrashing around at night anymore. I have been recommending this mattress to everyone.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Mar 1, 2017
Garrett N
4 out of 5 stars review

Verified Purchase

Mixed feelings

Pros: my wife loves the bed and sleeps better than she has in a long time. No cratering the middle to fall into. Quiet and temperature neutral. Cons: I still haven't adjusted to the bed yet after about three weeks. I wake up with minor stiffness and soreness.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
May 26, 2021
Gregg N
4 out of 5 stars review

Verified Purchase

Great mattress and customer service

This is my 2nd purple mattress and it's great. Just as the first it's comfortable and has pressure points where you need it so you're not sinking into it like a foam mattress. My spouse and I can't feel each other's movement when we are getting in or out of bed and this thing stays really cool all night. My order was delivered pretty slow especially compared to the first time 3 years ago. I know the delivery was slow due to FedEx delays during the pandemic though. The issue was I received a confirmation the day after I ordered and didn't have any updates or hear about it until I called 5 business days later. Unfortunately the call ended in a stalemate in which nothing could be done. 4 days later I went to chat on the website and waited about an hour and was never connected. I followed up with a call and wasn't told much more information. Finally I was unexpectedly called by a manager the same day who was able to give me more information around the delay and what the go forward plan was regarding a replacement mattress and getting it shipped Two Day. He was very helpful and available, and followed up with me via email 2 times until I received my mattress. Ordering is easy, the product is perfect, and customer service is very friendly and mostly helpful. I know I ordered in a difficult time so I'm just explaining my experience. I always recommend purple product to my friends and family and will likely be a lifetime customer.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Feb 16, 2017
Sadie W
5 out of 5 stars review

Verified Purchase

Very comfortable bed!!!

After having my Purple mattress for 1 month I must say I look farward to coming home and falling asleep every night! The quality of the bed is absolutely great and I feel the perfect amount of comfort and support no matter which way I'm laying or resting or sleeping. im used to sleeping with an electric blanket because I am always cold but somehow this mattress keeps the perfect temperature with just my regular blankets, not too hot and not cold at all.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Feb 19, 2018
Phil C
2 out of 5 stars review

Verified Purchase

Nice Try

We found the bed too firm for our tastes. What was more troubling was the unyielding nature of the customer service team. Know how you see the ads offering a free item with purchase? I asked about getting s different I centive than the one I was offered and was solidly told no. I hoped that since I bought the most expensive imattress, there would be some room to negotiate, but no. Not at all. So the friendly hipster type marketing is just that. Delivery was on time and the mattress is as heavy as everyone says. Fed ex left it outside the garage which meant I had to haul it up two flights of stairs. Call your friends. No awful powder or smell uopn opening. It's a distinct odor, but not offensive to us. I felt that it slept warm, even in the winter months. Return process was easy. It just wasn't the mattress for us.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jan 25, 2018
Susan D
5 out of 5 stars review

Verified Purchase

I love this mattress!

This bed is so comfortable! I suffered with a hard mattress for several years and had hip and back pain. My quality and quantity of sleep on my old mattress was poor! With the purple mattress, I'm able to get better quality sleep with less pain and I sleep longer. This mattress is amazing! Best purchase ever!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jul 19, 2022
Ellie
1 out of 5 stars review

Verified Purchase

Didn't help my back pain

Tried it out for a couple months and it only seem to get worse. As soon as my back touch the mattress it's in pain. Even my shoulder and hips. I'm a back and side sleeper and I wake up every morning in pain and go to sleep in pain. I bought this to replace my old one because it was causing me back pain. At this point i would much prefer my old mattress than this one.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563