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Customer reviews for Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes for
Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
7,238 ratings2,531 reviews
  1. 5 stars68% (4,947)
  2. 4 stars12% (860)
  3. 3 stars8% (546)
  4. 2 stars4% (325)
  5. 1 star8% (560)

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Showing 181-190 of 2,531 reviews
Feb 18, 2018
Reviewer name: kblank24
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect Pillows!!!

I've searched high and low for the right pillows to fit my needs, and finally with this purchase I've found it. I've missed the mark with many other more expensive pillows in the past - memory foam often being too rigid, feather pillows weren't supportive enough, other pillows were over or under stuffed, etc. I spent lots of money and really never found the right fit. I bought these thinking if nothing else I could us them in the decorative pillow shams. I was blown away at how amazing they are.... they're very soft but still supportive & appear to be holding up well. I HIGHLY RECOMMEND these pillows!!!

Helpful?48HI7PXRN2OG19052966693
Nov 19, 2017
Reviewer name: FSM
1 out of 5 stars
1 out of 5 stars review

Quality Downhill

Bought several of these pillows over the years and they used to be the best pillow ever, full with a bit of firmness. Unfortunately like many other things, these pillows have gone downhill and fast. They are way too soft and seem to lack half the amount of filling as in the past. They no longer support the head or neck and smash down with the first night of use. Charge more, give you less. So very very disappointed!

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Nov 29, 2022
Reviewer name: George
1 out of 5 stars
1 out of 5 stars review

Not the same. Worthless.

I've had several sets of these pillows over the years, and they had always been great, but no more. These pillows are now understuffed and flat. They are absolute garbage and I'm having to buy new pillows again after only a week or two. Save your money and buy a decent set of pillows virtually anywhere else. This is the single worst dropoff in quality I've ever experienced.

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Jun 1, 2026
Reviewer name: Terri
2 out of 5 stars
2 out of 5 stars review

Loss of quality

We have used these for years in our short term rental; however our last purchase was disappointing. Quality has declined. The fill did not hold its shape and was lumpy after just one rental (never had a problem before) and they removed the embroidery stitching. The shipping took a long time as well.

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May 22, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

New Versions Too Soft

I have purchased Sam's pillows for over 10 years now and the most recent purchase is not good. I purchased 4 new pillows and they have changed their product. The pillows are now too soft. All the people complaining they were too firm, well go buy the new versions bc they are now too soft. I threw all 4 away and will no longer purchase my pillows from Sam's! Sucks bc this was the last place for decent firm pillows at a great price and I would know bc I have 18 of them throughout my home.

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Apr 20, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Cheap pilliw

I use to love these pillows but the last package I bought weren't the same, flimsy and not filled, I got to looking and they changed the filling to polyester, they're horrible ! Only used 1 other will stay in bag, Sam's Club I'm not a happy customer stop being cheap.

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May 23, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

No longer buying these pillows.

I used to buy these pillows religiously. The last time around they were different. The new version of these pillows are horrible. These are now useless. I threw them away within a week. Sam's Club, let me know if you plan on going back to the old pillows. Until then, I will be looking elsewhere for my pillows.

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Mar 30, 2026
Reviewer name: Sarah
5 out of 5 stars
5 out of 5 stars review

Honestly great pillows!

I purchased King size in these pillows. After 3 months of use, they are still as full and soft as the first day. They are soft and full. They have maintained their shape even after using them to prop up on sitting upright in bed. They are very comfortable pillows. I like to have a variety of pillows for different uses. I am a side sleeper and they serve that purpose well. I have also used these pillows post knee surgery for laying my leg on. They are of perfect softness for that. They have maintained their shape and softness afterwards for sleeping. They are my first go-to pillow. From past experience with pillows, king size traditional pillows would lose shape after such variable uses, these have not.

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Mar 14, 2026
Reviewer name: HAYLEY
3 out of 5 stars
3 out of 5 stars review

These used to be great pillows. I would order about once a year and they stayed firm pretty much the whole time. I must have got a bad batch this time. They didn't last a month before they were flat as a pancake. Gonna order again. If they go flat again this fast, I will be returning them.

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Apr 21, 2026
Reviewer name: Lisa
2 out of 5 stars
2 out of 5 stars review

Something has changed in a bad way!

They have changed the way they make these pillows and not in a good way. I have been buying these for several years and this last pair I bought its like they forgot to put all of the stuffing in them. They used to be nice and full and firm. Now they are super soft but under filled. I felt like I was sleeping without a pillow.

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