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Customer reviews for Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes for
Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
7,244 ratings2,535 reviews
  1. 5 stars68% (4,951)
  2. 4 stars12% (861)
  3. 3 stars8% (546)
  4. 2 stars4% (325)
  5. 1 star8% (561)

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Showing 1,021-1,030 of 2,535 reviews
Oct 30, 2021
Reviewer name: Emily
1 out of 5 stars
1 out of 5 stars review

SMELLS LIKE MOLD!!

I am extremely unsatisfied with these pillows. They feel nice, but after pulling them out of the package I smelled mold. I'm extremely sensitive to mold so now I have a migraine & some pillows that I don't even want in my home. I've never been so disappointed with anything I've purchased here.

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reply from Supplier Response

Hi Emily--We are sorry about your experience with the Hotel Premier Collection by Member's Mark Bed Pillow 2 Pack. Thank you for your feedback. Please call a team member at 909-201-8844 for assistance. Thank you. -Rebecca

Sep 4, 2018
Reviewer name: Kat
2 out of 5 stars
2 out of 5 stars review

Not the quality they used to be

These used to be the best full pillows. They would certainly last at least a year. Recently, we were in a Sam's Club and picked up another set of these particular pillows. What a disappointment when our head hit the pillows. These pillows flattened out almost immediately. I gave them a fair rating because they would probably be okay for a stomach sleeper. Less than two month's later, I purchased pillows from another source.

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Aug 4, 2019
Reviewer name: Ponygirl05
5 out of 5 stars
5 out of 5 stars review

Hotel Quality Pillows

The Members Mark brand from Sam’s Club is legit. These pillows are huge and fluffy, the bath towels are amazing, and the sheets are superb. I used to waste my time waiting on sales at department stores and clipping coupons, but no more! I’ve been a Members Mark convert for 3 years and I’m never looking back. My bed looks like something out of a Hilton or Marriott advertisement.

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Jun 5, 2022
Reviewer name: Kelly
2 out of 5 stars
2 out of 5 stars review

Not as good as they used to be

I have been buying these pillows for the last five years or so and have always been pleased with them until this last purchase. I bought 4 this time and one of the ones I got was almost completely flat (although it didn't look like it in the package). It's possible I just got a "bad" one, because the others seemed fine, but I've read several other recent reviews that were similar so it sounds like there could have been a sacrifice in quality to keep the price point low.

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Feb 13, 2024
Reviewer name: Brenda W
1 out of 5 stars
1 out of 5 stars review

Not good

These pillows were great for 2 weeks then they changed and no amount of dryer time or wash and dry does any good. My pillow is basically broke in half, literally the stuffing has completely separated down the center and one end has a hard lump that just won't shift. My husband says his is just plain uncomfortable and lumpy. They are truly horrible and maybe only suitable for an hourly motel, certainly not hotel quality.

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Jan 19, 2024
Reviewer name: Cary
1 out of 5 stars
1 out of 5 stars review

Did not hold up

Only a couple months old and they are flat in parts and lumpy in others. They did not stay fluffy at all. I am not sure if I got defective ones or what. I tried washing them and that made them worse. Going in the trash as soon as I get something new.

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Jun 2, 2022
Reviewer name: tfoxy
1 out of 5 stars
1 out of 5 stars review

Horribly uncomfortable and poorly made.

Returned. First, these pillows are so over-stuffed that it’s like resting your head on a cement slab. I figured I would suck it up and use them for shams or something. The second thing and complete dealbreaker was one of the finishing seams popping open and stuffing coming out.

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Jun 14, 2019
Reviewer name: NightOwl1
2 out of 5 stars
2 out of 5 stars review

your head sinks and gets warm right away

I like firm and these are far from. Kind of a big let down, I was so excited and looked so nice, got them in the cases and my head sunk right in. So I'd have to sleep on the very edge to solve the problem. I sleep with two pillow and now this is my bottom pillow and my old ones are still firmer than these new ones so I'll use them, I need to be propped up so it all works out in the end but still a let down their nice if you don't mind soft pillows.

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May 17, 2020
Reviewer name: dee33
2 out of 5 stars
2 out of 5 stars review

Not the best

I really thought these were a great buy when I purchased them. New, they are very thick and firm. However, after months of use, they begin to sag in the middle, and no matter how much you try to fluff them back up, it doesn't work. So, now mine have a permanent dip in the middle.

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Mar 21, 2025
Reviewer name: czi
3 out of 5 stars
3 out of 5 stars review

I bought two of the king sized pillows for staging my house. They are what they are: very inexpensive pillows with poly fluff that will flatten quickly (if you use them, lol). You can buy better, but you won't buy cheaper. My complaint is that no matter how I tried, they DO NOT measure 36" long. More like 34".

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