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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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Jun 13, 2018
Marianne S
4 out of 5 stars review

Verified Purchase

Mattress Great -- Not So Great Warrenty Terms

Got he purple mattress which is very comfortable. I have back problems and his mattress supports my back much better than other mattresses I've had. However, because the warranty is void of a spring base is used, I bought a new non-spring base to use with this mattress. The problem is, I feel that a traditional box spring is much more supportive because they are completely flat. The non-spring base I bought meets warranty criteria, but because here are spaces between the slats, I can feel it when moving around on the mattress. Nothing uncomfortable, but it's crazy to me that the manufacturer feels that his is somehow better than a traditional box spring.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Jan 9, 2017
Ray G
4 out of 5 stars review

Verified Purchase

Love it

Love this mattress. So comfy. My husband says that he can sleep on any mattress so he didn't have much to say. But I think it's a perfect technology for a perfect mattress. I haven't had a colossal change in my sleep pattern or routine. But I still love it and am glad I got a purple!

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Jul 27, 2020
Aaron B
5 out of 5 stars review

Verified Purchase

Back pain solved

For years I have had back pain every morning, but with no idea why since the traditional mattress I've had for the past 15 years has did not cause problems at first. Finally I decided to try changing mattresses and the first night of my Purple I awoke with no back pain. The next night, the same happened, and it's been a couple months now of the same. The change is so significant that every morning I am still surprised, and relieved, at the difference. The softness of the Purple mattress top is nice; I used to think I liked a more firm mattress, but while that may have been a while ago the softer top of this one is converting me too; it's not way too squishy like some mattresses, but it's a nice middle ground between firm and so soft you get lost, which is just perfect for another purpose of the mattress.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Feb 21, 2017
Kari T
5 out of 5 stars review

Verified Purchase

The best purchase we EVER made!

We love our Purple. I used to wake up multiple times a night from sore shoulders and back pain. Since switching to the purple, I sleep great! No more waking up in pain! This is the best thing we've ever bought and we want to replace all the mattresses in the house with Purples!

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Jun 17, 2017
Brian c
5 out of 5 stars review

Verified Purchase

5 Stars plus !!!!!!

If could give this mattress a 6 star i would, yes it is quite pricey. Money was meant to be spent, I'm just happy i was able to spend it on this wonderful mattress. After many months of thinking what mattress i should buy i ended up with the best. I went all out I got the power base, queen size mattress the amazing sheets and the seat cushion ( it was free). Its life changing I'm extremely happy with this purchase i recommended it to anyone looking for an amazing night of sleep.!!! Ps. I'm back here to buy more sheets and probably the pillow.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Sep 4, 2021
James W
2 out of 5 stars review

Verified Purchase

not a perfect fit for me

The mattress collapses to easy on the sides. i can feel a uneven layer from comer to middle after about a months of use. No HANDLES on the side of the mattress for easy moving. man after a bout a week of owning the mattress i had to take it out of the room to fix a floor problem. and this mattress just folds in on its self while trying to move it. if you grab the sides it just stretches cause of the weight. its pretty much takes 3 people to move this. im 6'1 160 on a queen purple mattress. if i got to sit down kinda quick and hard, say from a long day. you can feel the bed frame as you lay down on the mattress and if you sit on the corners just right it will collapse and you will go straight to the floor.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Oct 4, 2020
Sarah K
5 out of 5 stars review

Verified Purchase

We love it

We're a couple of two 140 lb people who purchased a Queen with 2 Harmony Pillows and the sheets. We cuddle, but one of us loves to sleep over the edge of the bed. One of us moves around a lot in our sleep. Our cat sleeps on/in between us as well. I noticed it keeps cool at nice as well, which is nice in the summer. We aren't sweaty sleepers either, but it it's great to not feel too hot or too cold. Our backs feel a lot better. We were used to sleeping on a misaligned piece of trash for so long that our bodies are shocked at being truly supported. Especially our fat booties which sink into the mattress instead of pushing our lower backs up. It's great! Recommend!!!

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Sep 29, 2016
Karin G
5 out of 5 stars review

Verified Purchase

Return experience

So I bought the purple queen size bed and absolutely loved every sleeping second with it. It was a magical 30 days together but unfortunately my wife hated it and because she not only runs my life but also our sleeping environment I had to return big purp. Jakki handled my return and I was taken off guard when she stated donating the mattress was one of my options. The process was super easy I took the form from purple along with the mattress to a local church. While there I met an awesome pastor that told me about this young family that had recently fallen on hard times and in need of furniture. After hearing their story I left the mattress and went home to pick up some old end tables and other random living room pieces we'd been holding on to. I can't speak highly enough of purples corporate responsibility. They stand by their product and if you're not satisfied they'll refund your money. They could have left things there but instead allow you to share their product with those in need. Even thought my wife wasn't satisfied with how she slept on the bed we both can't stop telling everyone about how amazing this organization is. Keep it up guys you're awesome.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634
Jul 6, 2021
Samantha P
5 out of 5 stars review

Verified Purchase

Mattress is great. Delivery sucks

I had the pleasure is sleeping on a Purple mattress for a sublet last summer and I was sold. This spring I purchase a new home and a new purple! I knew the mattress would be wonderful, but the Fed Ex delivery delays were a nightmare. One week after my anticipated arrival, I had a well deserved night on my new purple mattress.

Review from purple.com
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Feb 15, 2017
Katrina W
4 out of 5 stars review

Verified Purchase

Purple Queen

Mattress Pros: 1. Firm - I prefer firmer beds and weigh ~115lbs so the purple feels great! My former Tuft & Needle mattress gave me back pains, but I don't get that with the Purple. 2. Cooling - The bed is cooling, and I definitely don't sweat at night anymore. However, my roommate who also has the same mattress still sweats at night. 3. Bouncy/shock absorbing - the mattress's gel layer gives it a nice bounce which mimics a spring mattress. I also don't really feel it when my significant other moves around in bed because the gel seems to absorb the shock. Mattress Cons: - Too cool? - Because the mattress has a gel layer on top, it takes a while for the bed to warm up - Texture - The gel grid takes some getting use to. The mattress doesn't feel smooth when you run your hand across it. You can feel little bumps and divots from the gel's grid structure Purple Cons: - They don't offer a full size version of the mattress - They don't request for a direct signature for your mattress, so if the mattress doesn't get delivered or gets stolen, Purple makes you file a police report before you can have a replacement sent to you. - When I had emailed them because my delivery was missing, they emailed me back and asked me to file a police report with no further explanation as to why. That seemed extreme to me, so I called them the next day and the representative was nice enough to call FedEx for me to see what was going on. After a bit of back and forth, the Purple customer rep asked me to contact FedEx directly. And at no fault of Purple, I had a very frustrating experience with FedEx and gave up on them after a 50min phone call. I then called Purple back and they seemed to have given up on FedEx as well and the customer rep asked me to file a police report because filing a claim with FedEx could've taken weeks and Purple won't provide me with a replacement until they have proof of a misdelivery or that it was stolen. This whole process was very frustrating and took several weeks. Their customer service was fairly kind, but definitely subpar compared to Tuft & Needles'.

Review from purple.com
Helpful?66TUYA3O1BMW19051321634