Hi Tanisha, Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support

Hi Ishmael, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support

Hi David, Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with two feet with screws to secure them, a power cord, a remote, and a quick start guide. You may want to check your receipt to see if the TV you purchased is new or Open-Box/Previously Owned. For Open-Box/Previously Owned TVs, you would need to contact your retailer for assistance. If purchased new, we would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you as soon as possible. Thank you, Alison TCL Customer Support

Hi ajay, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support

Hi anonymous, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

Hi Debbie, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, Alison TCL Customer Support

Hi erica, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, Alison TCL Customer Support

Hi Andrew, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support

Hi, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support