Zita, thank you so much for the awesome review. We will make sure to pass along the wonderful feedback to our team. Thanks for being such a loyal consumer!

Thanks for the wonderful feedback on our Smooth EVOO! We are so happy to hear you are enjoying it as much as we do!

Hey Donna, thank you for your purchase and for reporting this! What you are reporting is very unusual and we would love to hear more about this experience and to assist you further. Please call us toll free at 1-800-766-7342. We here to help you Monday through Friday from 9 AM to 5 PM Eastern time. You may also reach out via the contact form on our website: https://www.pompeian.com/contact/. We look forward to hearing from you.

Hi Ann, we're sorry to hear that your experience did not match your expectations. The caps consist of two parts: the base and the twist-off top. To open, we recommend securely grabbing the bottle with one hand while firmly twisting the cap off with the other. We would like to learn more about your experience and how we can help. We kindly invite you to contact us 1-800-766-7342. We here to help you Monday through Friday from 9 AM to 5 PM Eastern time. You may also reach out via the contact form on our website: https://pompeian.com/contact/.

Hi Carol, thanks for the feedback on our Extra Smooth Extra Virgin Olive Oil! Though we do provide retailers with a Manufacturers Suggested Retail Price (MSRP), it is up to each individual store to decide on the price they sell products for and which products they choose to put on "sale" each week.

Thanks for the feedback on our Smooth EVOO!! We are so happy to hear you are enjoying it as much as we do!