10 out of 10 recommend this mattress its amazing the mattress grow to size fast its nice soft and firm excellent products it help me improved my sleep and over all just amazing mattress ..will recommend

Ordered on Saturday, was supposed to deliver by Tuesday but delivered today at noon. Point being it was ordered and delivered in 4 days. The product was exactly what we ordered. It feels like the demo in store that we laid on. I did walk on and jump on the bed for a few minutes. We are now allowing it to expand for the 24 to 48 hours. Will come back and edit review once we have slept on the bed for 30 days. So far so good!

I can't even get the mattress I ordered two weeks ago. It has been two weeks of back and forth on why our order hasn't been updated. Customer services keeps telling me they had tremendous success with their sale. However, no timeline can be established and with each phone call, I am told they need to reach out to their vendor. Terrible service. Each call I am told it will get resolved but somehow another “48 hour” window is added until they have a resolution. Do not buy a mattress at SAMS.

We have been in the market for a new bed for a while, but every time we consider spending thousands on a new mattress we worry that it will last about the same 1-2 years as the cheap bed-in-a-box options these days. We had a temperpedic years ago that lasted maybe 3 years before it was uncomfortable. We tried a hotel for a week with a sleep number but it felt more like a half inflated blow up bed than the luxury they claimed. We were even considering getting one of the beds marketed for really BIG people even though we're not....just to see if they're built better. When we saw this mattress on display at our local club and layed on it it felt pretty good. It was the medium firmness...and honestly anything probably would have felt better than our 5 year old Lucid latex hybrid bed. Plus this bed costs about 1/3 of what we were thinking about spending on a "Big Fig". So we bought it and the first night I slept great...so great that I stupidly brought my old mattress to the curb. The second night I slept well but woke up with a little ache in my lower back. Every night since (it's been almost 2 weeks now) I wake up before my alarm with lower back pain that won't let me go back to sleep. So obviously this is too soft for a 6' 190lb 44 year old stomach sleeper. I wanted to order the king firm, but it's not available now so I ordered 2x twin XL firm mattreses. They were supposed to arrive this Friday, but haven't even been picked up by Fedex yet so now it's saying Saturday. I was hoping to let them inflate all weekend while I was camping, but now I have to delay camping and sleep on the couch for a couple nights instead because the deliver by date wasn't met. My 2BR apartment has room for 1 king bed because the other room is my office. I'm HOPING that returning the first bed to my local club won't be an issue...but I'll update if it is. I bought a clear mattress bag so it wouldn't get dirty in transit, and I'm going to bring the original box even though there's no chance it's ever fitting back in there. I'll update this again once I've had a chance to sleep on the firm mattress for a week or so. If they stand by their satisfaction guarantee without a fuss I'll bump it up to 4 stars regardless while giving my honest opinion about both firmnesses. Crossing my fingers that both the new mattresses %26 the service are as good as Sam's usually is.

Too plush for a 300lb guy like myself. Didn't want to go to hard on the ratings. my back pain left and the mattress keeps my back aligned well. But, I've traded off for neck and shoulder pain due to it being so plush. The mattress seems to be of high quality and works well with the adjustable base I bought for it. But, I'm going to have to go much more firm. A lighter weight person than I would probably do very well with this nice mattress.

I bought this mattress based on how comfortable it felt in the store demo model. I got it home and was extremely disappointed in how firm it felt. After doing some research online, I discovered you can speed up the break-in period by stepping/jumping all over the mattress. I spent about 15 minutes stepping and jumping all over the entirety of the mattress, and it now feels much more comfortable. I still wish it was a bit softer, but I am much more satisfied with the result and feel like it might get even more soft as I continue to break it in.

Ordered this mattress and it was not delivered on the day it was scheduled. I checked on line and mattress now says out of stock. Attempted to go through AI customer service which was worthless. They won't let me cancel an item they don't have in stock.

We ordered the plush and were extremely disappointed. It took several weeks for this mattress to be delivered, even though the website showed it would be delivered in two days when we initially ordered it. It finally arrived and we let it expand for 2 days. We then laid on it, and it felt very firm. We tried sleeping on it for a few nights and it was too uncomfortable. I sleep on my side and my husband sleeps on his back, and we both found it very uncomfortable, with no give. My husband said it felt like sleeping on the floor with a thin cushion. I agree with a previous review that described the bed as “plush like concrete.” For a plush, we were expecting a soft mattress. We tried breaking it in by walking on it for a few days, but it didn't help. We ended up returning it to our local Sam's. They asked that it be returned in a plastic mattress bag. It wasn't easy getting a king size mattress back to the store, but at least our store accepted the return with no issues.

It's a little too early for me to rate the quality of these mattresses, but they look great. Bought one for each of my kids as they were moving out. In both cases, I could not rely on the delivery date which constantly changed and made it impossible to plan for when it might arrive. Also, it will only be delivered to the doorstep of a building. If you live on the second or third floor of an apartment, they will not bring it up to your door so plan accordingly if you can figure out when it's actually coming.

Nice mattress for a good price. I would've given it 5 stars, but it is too firm. I purchased a queen plush, understanding that it would be soft. It is not. I don't know if it was mislabeled or if it's because I got the hybrid. I'm trying hard to get used to it, as I don't relish the thought of trying to return it. It's growing on me slightly, but still extremely hard (firm). I can't imagine how hard the firm mattress would be (probably like sleeping on concrete).