I've tried ordering this multiple times. The first time it was set up as delivery, however, after they realized it was NOT in stock, they issued me a credit back. They told me they had them in the warehouse if I wanted to order it for shipping. second mattress never showed up either. I caller and they asked for 72 hours. They called today and asked for another 72 hours. Meanwhile we have no beds as I've been trying to order for two weeks. IF YOU DO NOT BUY IT OFF THE SHELF, DO NOT BUY!! DO NOT RELY ON THEIR SHIPPING OR DELIVERY. We are now weeks behind and have nothing to show. very disappointing.

This mattress is simply perfect, it keeps you cool and if my husband moves from his side I don't feel the rebound, my back will now really be able to rest it is so soft but so firm at the same time, member mark brand It really met my expectations, i definitely recommend it

This mattress is very comfortable. The medium feel is a perfect in between of soft and firm. I love that it comes in a box which makes it easy and convenient to transport and set up. This mattress is just as good as my previous high dollar one and definitely more budget friendly.

So far so good! We’ve used this mattress for a couple days, and so far, we enjoy it! It puffed up quite quickly (we slept on it the night we opened it) and only had a slight smell that didn’t last longer than a day. It is taller than our previous mattress, which takes some getting used to. It is quite comfortable! It’s a nice mix of firm, but soft, slightly more on the soft side. I wasn’t sure if I’d like the soft, but I’ve enjoyed it! The mattress cover already on the mattress seems to have some cooling properties. It is slightly silky and not knitted like our previous mattress which was very warm. We put our own mattress cover on the mattress, so we’ll see if the cooling comes through or not, but it already seems to be not as warm as our previous mattress. I’m hopeful that this will be a great mattress that will last us a while! Thank you, Sam’s Club!

This mattress is a bit firm (to be expected as it's a medium) but still comfy enough to get quality rest/sleep. The gel part of the mattress does provide a cooling feel to it which should be a bonus feature for the spring/summer months. If you're like me, a medium or firm mattress should be a priority when dealing with back pain. I think this mattress definitely checks that box.

It's really soft and comfortable. It is definitely medium - not plush/pillowtop, and not firm. The mattress is pretty supportive, though. Some softer mattresses have caused me back pain, but this one does not. It has a foam feel, not innerspring, which is to be expected. The edge has good support as well.. After I unwrapped it, it puffed right up to size really fast. It's not overly heavy. I'm quite happy with this mattress. It often takes several weeks to really know how a mattress is doing, and I've only been using it for a few days, but I'm really happy with it so far.

I switched my daughters mattress with this one as she had multiple mattress pads on old mattress. This mattress is a medium feel without too much lag. I was able to get up off one side of the bed without her being disturbed on the other. Does not need additional padding. So far so good. Interested to see how well it holds up over the year.

This is a fantastic mattress. The delivery was really simple to manage, as the queen mattress came rolled up in a relatively small box that was easy to pull into the house. We pulled the rolled mattress in a thick protective plastic bag out of the box (see picture with review), cut the plastic to remove it, and within minutes the mattress was already nearly in its final shape...super easy and minimal waste that needed to go into the trash/recycling cans. A few hours later, all the little creases and depressed corners were fully raised and uniform. The mattress definitely had a foam smell to it as it was acclimating to the house, but was mostly gone within a few days. The quilted top is plush and feels very premium, with a noticeable coolness to the touch. The stitching is very well-done and the entire product seems to be high quality. Moving it upstairs was a bit of a challenge due simply to its substantial weight as a hybrid mattress (we wished we had the room to take it out of the box up there, which we'd definitely recommend if possible for ease), but the two strong handles on the side of the mattress helped. We lifted the bed onto our queen bed frame and it fit great, as you can see in the photo below...it comes right out to the edges/corners without hanging off at all. Putting the mattress protector and sheets on was very easy and everything fit well without slipping off, which is great since that's always a big pet peeve of mine. The firmness is indeed "medium" as advertised, however the plush top made it feel a bit softer (which we liked). My wife and I both slept well on it the first few nights, with little adjustment from our primary mattress necessary. It's winter here now, so I can't say for certain whether it would sleep warm or cool in the summer, but it's very comfortable temperature-wise as of now. Overall, we are both impressed with the mattress and the quality of sleep we get on it. It's going to be in our guest room and will be a much-appreciated upgrade for our guests when they come to stay at our house. Overall, we highly recommend this mattress!

This mattress popped out of the box beautifully. I followed instructions and didn't lay on it for at least twenty four hours, but it looked like it would have been ready immediately or after thirty minutes, the thickness of the mattress is hotel quality. I am not disappointed at all with this mattress definitely worth the purchase.

Mattress came in a box and needed some time to set up. Once set up, it was easy to move it into place. It has been g good mattress for my stepson. He says it comfortable. It's a little bit plush and firm at the same time. Supportive. Would recommend.