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Customer reviews for Cetaphil Daily Facial Cleanser for Sensitive Skin, Combination to Oil Skin, (20 fl. oz., 2 pk.) for
Cetaphil Daily Facial Cleanser for Sensitive Skin, Combination to Oil Skin, (20 fl. oz., 2 pk.)
4.5 out of 5 stars
stars
9,251 ratings9,235 reviews
  1. 5 stars68% (6,308)
  2. 4 stars19% (1,739)
  3. 3 stars7% (688)
  4. 2 stars3% (233)
  5. 1 star3% (283)

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Showing 1,511-1,520 of 9,235 reviews
Feb 29, 2020
Reviewer name: sophian9
5 out of 5 stars
5 out of 5 stars review

My skin feels so soft after using this product! I have been using this cleanser for three years and I have never had a problem. My skin can get pretty dry and this helps with dryness and irritation on the skin. I also feel like all the dirt and grime from the day is taken off when I use this product. 

Review from influenster.com
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Apr 24, 2019
Reviewer name: bridgett2
4 out of 5 stars
4 out of 5 stars review

This stuff is pretty basic. It will clean your face for sure, but it won't do anything magical. At least, it didn't for me. I have very oily skin, and this didn't really help control that. Again, it will get the job done, but not necessarily improve your skin overall.

Review from influenster.com
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Sep 9, 2024
Reviewer name: prashanthis1
5 out of 5 stars
5 out of 5 stars review

Perfect Balance of Clean and Gentle

The Daily Facial Cleanser has quickly become a must-have in my skincare routine. It does a fantastic job of removing dirt, oil, and makeup without leaving my skin feeling stripped or dry. The formula is gentle and doesn't irritate my skin, even with daily use. I love that it creates a light lather and rinses off easily, leaving my face feeling refreshed and clean. At 8 fl oz, the bottle lasts a good while, making it great value for the price. Definitely recommend for anyone looking for an effective yet gentle daily cleanser.

Review from influenster.com
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Sep 17, 2025
Reviewer name: nataliejoelyn_9328
5 out of 5 stars
5 out of 5 stars review

Perfect for everyday use!

I use this everyday before putting on my eye patches! It is clean, effective and most importantly for me, gluten free. I prefer an unscented cleanser due to my sensitive skin, this is always a must. It is very affordable too which helps to buy in bulk.

Review from influenster.com
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Mar 29, 2024
Reviewer name: cherylg96
5 out of 5 stars
5 out of 5 stars review

Daily gentle facial cleanser

I use the Daily Facial Cleanser by Cetaphil daily. The neutral scent and smooth application works great for the face. It will remove any left over makeup or just wash off the dirt from a long day. We keep one by the sink and one in the shower. You will not be disappointed by this product.

Review from influenster.com
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Jul 24, 2025
Reviewer name: roots23
1 out of 5 stars
1 out of 5 stars review

not so great

This cleanser used to be very good but apparently the ingredients have changed. The smell is horrendous - smells like petrol or some toxic chemical. It also is impossible to wash the smell away. What happened Cetaphil? This is a brand new bottle so hopefully it won’t turn my skin orange or have breakouts. CERAVE is a better choice, no toxic smell!!

Review from cetaphil.com
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May 6, 2020
Reviewer name: shakti_ramnath
5 out of 5 stars
5 out of 5 stars review

I've been using this for so long.  It cleans without overly stripping your face of the natural oils it needs to hydrate, but it also effectively removes last bits of makeup that you couldn't completely get off.  I definitely would buy this again, over and over.

Review from influenster.com
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Mar 5, 2019
Reviewer name: atalia831
5 out of 5 stars
5 out of 5 stars review

The ONLY facial cleanser I'll use that doesn't break me out. Since it's non comedogenic, it doesn't clog my pores like other washes have. It doesn't really have a scent and doesn't lather, making it really easy to wash with. My skin feels so smooth and moisturized after using this.

Review from influenster.com
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Oct 27, 2021
Reviewer name: Kimmie K
2 out of 5 stars
2 out of 5 stars review

Not a fan of the new ingredients

I used cetaphil for years not and I loved the way it made my skin feel. I have very sensitive skin and I never had any issues. I just recently bought a new bottle not realizing that the ingredients changed and I broke out in hives and made my skin super red. I don't know why you guys changed the ingredients when it was working so well for people with sensitive skin. It sucks because I cannot use a lot of the facial soaps from other companies. Now I have to search for another brand that can work for me without irritating my skin.

Review from cetaphil.com
Helpful?41AVPOILJ53A18870853035
reply from Digital

Hi there, we’re so sorry to hear about your experience and would like to learn more about the situation. Please contact us at 1-866-735-4137 Monday through Friday, 8am-5pm Central Time and let our Special Services team know that you’re calling about your BazaarVoice review. Thank you!

Apr 15, 2022
Reviewer name: ant11
3 out of 5 stars
3 out of 5 stars review

Bring back the old formula

I've used cetaphil daily facial cleanser for over 10 years. Never any problems. The new formula immediately had my skin reacting negatively. Red skin/irritation and my face literally burns after use. The consistency is also not ask thick as before and you have to use two pumps versus before one pump was sufficient. BRING BACK THE OLD FORMULA PLEASE! Cetaphil Gentle Skin Cleanser for All Skin Types, Face Wash for Sensitive Skin, 16 oz. Bottle

Review from influenster.com
Helpful?41AVPOILJ53A18870853035
reply from Digital

Hi there, we’re so sorry to hear about your experience and would like to learn more about the situation. Please contact us at 1-866-735-4137 Monday through Friday, 8am-5pm Central Time and let our Special Services team know that you’re calling about your message. Thank you!