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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 891-900 of 87,307 reviews
Jan 22, 2026
Myst6179
1 out of 5 stars review

Trash

The website itself was fine, very direct, but a lot of the terms were very confusing to understand and I didn't like how some of the things were diffrent. I've filed my taxes with TurboTax since I was sixteen, and some of the things I saw today I had never seen before, at least not that I remember. Honestly, it was just very confusing, like it was trying to get me to update and have an anget help.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 28, 2026
GetMoneyOutOfPolitics
1 out of 5 stars review

Turbo Tax shouldn't exist.

Every year I get upset all over again that instead of being able to easily submit my taxes online directly to the IRS for free, companies like Turbo Tax bribed our politicians so that they can make billions. I literally just take the standard deduction every year. We need to get money out of politics.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 27, 2026
dpunk3
1 out of 5 stars review

TurboTax is nothing but a scam run by swine

I hate you, I always hate you. This product is a scam, basically an automated FreeFillableForms. You now take money for direct deposit? Absolutely ludicrous. Going to spend the next year getting to know how to submit returns for free to get out from under your abhorrently greedy thumb.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 28, 2026
Yosela
2 out of 5 stars review

stagaring

you are to much of a pusheee salesman. I wrote you in the beginning that I don't need max (I have a very simple litte income,) and you shove it under my nose again & again. You are making me to go next time to a tax return filer & pay him even $200 to do it & not nudge me the whole time. And don't say that turbo is free! it is not!!! the charges are getting born as you go

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 24, 2026
Teddy2194
5 out of 5 stars review

Easy peasy.

Just easy. Super easy. Alarmingly easy. It's so easy you're gonna think it's a crime. You're gonna be like, "wow this is really easy... Am I breaking the law? Is it illegal for it to be this easy? Should I be worried about the FBI from here out?" But nah fam. That's just Turbo Tax having your back.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.

Jan 28, 2026
Kim M D
2 out of 5 stars review

Disappointed Returning User

I have used Intuit Turbox Tax for many years. This is the first time that I have EVER be dissatisfied with the product. It took me 4 days to file a simple tax return. I had to keep trying to figure out how I ended up in Expert Assist Delux mode and then trying to figure out how to get out was even more of a challenge and other features within the site gave me issues. Also, I understand that Turbox Tax needs to make money, but some of fees can be a bit much. I spent $128 dollars in fees just to file a $340 tax return. That's ridiculous! I know there is a "free" version but is it truly free? Now I see why the IRS is trying to make a way for tax filers to file direct in more states instead of using products like Turbo Tax. Hopefully, next year will be better. Once upon a time I highly recommended Turbo Tax to many people.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 29, 2026
Rena Q
4 out of 5 stars review

A little spendy

I think it was somewhat spendy for a free filing of my taxes to end up paying $163.00!! No matter what as an American we can never get ahead when we do anything because someone makes sure they get their part for absolutely nothing more than you all have ever done in the past!! That’s my opinion though, so Thank you for whatever you do that is so much more expensive than it should be!!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Feb 16, 2026
Frank19154
5 out of 5 stars review

TurboTax is great

TurboTax makes filing your own taxes incredibly easy and straightforward. The step-by-step guidance is clear, well-organized, and easy to follow—even for someone doing their taxes independently. Everything is laid out in a logical way, and the prompts make sure you don’t miss important deductions or credits. What I appreciate most is how much money it saves. Instead of paying extra service fees to a tax preparer, TurboTax allows you to complete everything yourself with confidence and accuracy. It’s efficient, user-friendly, and worth it for anyone looking to save both time and money.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 11, 2026
glohelp
3 out of 5 stars review

The Jury Is Still Out!

This is my first time using TurboTax. Had some trouble in your application on entering my Social Security information, since I had two SSA-1099 this year. Suggestion: make your notation about adding them together bigger. I accidentally went into Homestead to see if I could use it, but once I realized I couldn't, it still insisted I fill out the form. The only way I got out, was to go back and say I didn't owe a home. Suggestion: if someone doesn't want to fill out the form, they should be able to get out without filling it out. Why???? is a Nickname required to fill this REVIEW out? I don't have a nickname!!!!!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 26, 2026
Peggy1005
5 out of 5 stars review

I love Turbo Tax!

I am new to Turbo Tax this year. My return wa rejected due to an error on my child’s social security number, totally my fault. When I corrected and tried to refile I was stuck for over an hour. I called and was cale bck within 10 minutes. Danny was so patient and helpful, even teaching me things about my new iPhone I didn’t know. I am very happy with the services provided!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.