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TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file

Found app confusing and misleading. After seeing a big celebratory message and getting my confirmation number, I closed app thinking all was complete until later realizing that the process was not complete and that led to later confusing with my returns. First time trying this service and after paying over $140 to then get penalized on my returns is by far the most unbelievable type of "customer care" I've ever seen. 0/5 would be a more fitting review if it were available.

First and LAST time I ever use this service 0/5

turbotax.intuit.com

Great all app helps to explain things clearly and gets across the messages that is trying to portray
I will continue to use this app
It’s simple and efficient
It’s very compatible and easy to use
It’s very accurate
The features are what makes it so easy to use
The guidance from the instructions help with interface

Turbo is awesome

I loved it , very easy to use self explanatory I will be using this again

TurboTax is great

Horrible!  Horrible, Horrible, horrible!!! horrible, horrible!!!

My name

easy to use, did not take to much time.  very organized and willing to help if needed.

awesome

Like this App so cool and easy. €$$$$$$$$$$$$$$$$$$$$$$

Awesome

Seemed very thorough and was easy to use; had a great experience

Intuitive to use!

Was great great workers helped me out a lot thank you

EASY TO USE AND VERY INTUITIVE.  WILL USE AGAIN NEXT YEAR

Turbor Tax is simply the best product

Turbo tax is a horrible, slow moving, zero help given program. Don't waste your money

Turbo tax is a rip off

Not sure how a government funded website that takes a portion of every single persons tax return, mind you we have to use these sites. And still somehow my returns get denied over something so small so easy to fix yourselves but no, too much work? Not enough Ai assets? Whats the excuse here? It's a common known issue and yet it's on us after we work all year and still file returns and you take your “fees” which are complete dumb and parhstill it's on my over simple mistakes. The lack of notice about my returns getting denied is also ridiculous. I know you all will never do any better we only get worse from here so from the bottom of my heart please go wipe tonight with the “fees” from my return

Turbo is a scam!!!!!!!!!!!!!!

TurboTax is as good as usual but I want to talk about the phone help. It took me a few tries to ask for a call because my case is a bit unusual, but at the third try I was helped by an OUTSTANDING OPERATOR. She turned it into a walk in the park. Fantastic!