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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 2,731-2,740 of 74,512 reviews
Jan 26, 2026
Ajazzi13
1 out of 5 stars review

I wont use turbo tax again

Why was I forced to pay $35 to get my refund 5 days early when I was perfectly ok with waiting? I wont file with Turbo tax again. The harrassment is off putting.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 25, 2026
GM7220
3 out of 5 stars review

Filing Fees

Still the most fool-proof way to file taxes for someone who does not know taxes at all. But it has absolutely lost it's affordability. 90$ just to file basic W2s and other common tax forms. I will be looking for other options next filing season.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 24, 2026
deed7677
5 out of 5 stars review

Just try it, you'll like it!

I love turbo tax it's easy to use and understand, it helped me fix my taxed when I missed something. It's a excellent program and I hope more people try it,

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.

Jan 27, 2026
Sheril Diane
5 out of 5 stars review

Turbo tax is awesome

TurboTax is easy to use, displays accurate information, is efficient, and ultimately productive. The topics provide comprehensive explanations and make processing tax returns user-friendly.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 14, 2026
G2423
5 out of 5 stars review

Turbo tax is the best!

Turbo tax is my to go for all of my taxes filling, I have been using for a few years now and I am extremely happy with the service they provide. it is easy, fast and accurate.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from Turbo Tax

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Jul 24, 2025
Everett325
5 out of 5 stars review

TurboTax is awesome

I was helped by Sandra and I believe she was God sent and made available to help me today. Since I haven't used the software in a while she helped me navigate through this and to better my skills with the e-file process. Thanks Sandra, it was unforgettable experience.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Sep 24, 2025
Kaii vX
4 out of 5 stars review

MnEhh...

Free They Seyy, Do All The WerkK, And They Still Tax You....... For What Exaktly? Your Inside Konnektion? I'd Seynd Them Direktly to The IRS Myself, iF They'd Taughtt Us How. Beytter Yett, I'd Ratherr Justt Keep The Moneyy I'd Worked Har Fer To Myself,, Konsidering The People I'd Love And Have Aeh Love Fer Atleastt..... Be Building Aeh Treehouse Iyn Unclaimed Waters 200 Years From Now........ ♡' 😮‍💨🤙

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We really appreciate your positive review and honest feedback. While we’re glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.

Jun 5, 2025
YoMamaisgay
1 out of 5 stars review

Do better

Had to pay $79 just to finish filing taxes which is more than what I got back and they said I couldn’t use the free option because of retirement. What’s the point of having a free version if I can’t even use it so I have to spend money that I don’t have just to submit my taxes. I didn’t need the deluxe version to even do my taxes. Did it myself with the free version, but couldn’t submit it

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jul 28, 2025
FedUpwCorpGreed
2 out of 5 stars review

Greedy and Excessive Charges

Forcing people to purchase a $54 package so that they can pay for their filing fees out of their refund is greedy and predatory. The people most impacted by this are poor people who don’t have the money to pay upfront, so you’re essentially charging them a poor tax so that your $200 BILLION company can make even more money. I have used Turbo Tax since 2000 but I won’t be using them again.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jul 14, 2025
TagLadysMan
1 out of 5 stars review

Returns failed to transmit when I hit button!

When I filed my taxes this year. they never got sent. I have filed and been with TurboTax for 7-8 years now and have never had such a poor result as 2024's tax Year filing. I have never had an issue filing, and I submitted(so I thought) early in March 2025 instead of past years when I did them near or on April 15 just out of priniciple! Not only did my taxes not get submitted in March, as a result someone else claimed my daughter as head of household. My ex wife and I had a verbal agreement, she gets the dependent claim, I get the Head of Household claim!!! Because my taxes didn't transmit, not only do I now face fines, interest, and penalties but instead of a refund, I now owe 857 + fines, interest, and penalties!! Gee fricking thanks TurboTax!!! Y'all can say I never hit the transmit button, but I am an accountant who once had a TIN, and I have been with y'all many years now for convenience of reprinting returns on demand, and I know I hit transmit!!!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833