Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file

Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for

TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file

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4.6 out of 5 stars

stars62.9K ratings62.9K reviews

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Jan 21, 2026

mgallo

4 out of 5 stars review

TurboTax is good

When I was more than halfway through filing, I realized I could possibly file for free. But when I tried to file for free, the intuit site just kept taking me back to my on going current filing. 😫 Perhaps next year

Review from turbotax.intuit.com

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reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Jan 21, 2026

LVELVETJ

5 out of 5 stars review

Been Using For Years

I have used TurboTax for well over a decade and my experience is always good and accurate. I enjoy that helpful information that is available if I get stuck on a question.

Review from turbotax.intuit.com

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reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Jan 19, 2026

Brooke111896

5 out of 5 stars review

It was fast and easy

I have used turbo for at least 10 years now. I love it. It is always my go to come time to file taxes. It is quick and easy, I am always down within an hour and ready to see my return process. I always suggest it to new tax filers that I meet.

Review from turbotax.intuit.com

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reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Jan 22, 2026

Latisha M

5 out of 5 stars review

For 10 years with TurboTax

Fast, accurate, and easy to understand. I have been using TurboTax for years, I always pay under $120, I receive it quick and all of my taxes documents are under one house.

Review from turbotax.intuit.com

Helpful?

reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Jan 22, 2026

sumbumm1

2 out of 5 stars review

turbo is like a salesman

The Filing is really easy and you guys do lay out the documents nicely. But on the other hand you guys also do a great job at advertising free and really making me pay for the return. So suck one for that....

Review from turbotax.intuit.com

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Jan 27, 2026

Virgie OC

5 out of 5 stars review

Taxes done easy

Easy to use I would recommend this to anyone you don't have to worry about making it and not knowing if they received it so yeah super easy I would recommend for anyone to use it

Review from turbotax.intuit.com

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Jan 27, 2026

NoMoreTurboTaxForMe1

1 out of 5 stars review

Tax Credit Issues

Tons of bugs and charge you before they actually reviewed that there wasn't an issue on their end. After decades of using them, this will be my last year

Review from turbotax.intuit.com

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Jan 16, 2026

Karma 101

5 out of 5 stars review

Use Turbo Tax every year

Very easy to use and helpful. Everything that is offered is well worth the money. I have never had a problem with any return I have ever filed. Very Accurate

Review from turbotax.intuit.com

Helpful?

reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Jan 21, 2026

KTinaE

5 out of 5 stars review

Another year done with a smile!

This is my third-year filing with TurboTax. I have not had any issues, and the process is easily navigational. I have recommended this to my family and friends. Thanks TurboTax.

Review from turbotax.intuit.com

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reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Jan 22, 2026

ABIKAS

5 out of 5 stars review

Transparent and user friendly

The convenience and ease of navigation with turbo tax is outstanding! You can quickly pick up where you left off if life gets in the way. Definitely will recommend to all my friends and family

Review from turbotax.intuit.com

Helpful?

reply from TurboTax Care Team

Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.