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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 2,681-2,690 of 74,512 reviews
Jan 27, 2026
mmaj14
4 out of 5 stars review

very easy and convenient, but slightly pricier

It was very easy to use and accurate. The state kicker showed up automatically. My only complaint is that the basic federal fee for my itemized deductions return was much higher than other softwares.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.

Jan 24, 2026
Jank 1
4 out of 5 stars review

Good Product

Overall, the software is fairly easy to use. Accuracy is good. The questions were easy to answer. No overly technical jargon or confusing instructions.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.

Jan 13, 2026
TheRealRookzer
5 out of 5 stars review

Quick and Efficient!!

It's so easy to file and, if you enter something incorrectly, it will verify and make sure everything is accurate. It makes sure to check for every deduction and makes sure the new tax laws are followed.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.

Jan 20, 2026
Mellyjohn
5 out of 5 stars review

Thanks for Turbo Tax

Ms. Pat was a phenomenal assistant! She definitely showed exceptional care and concern and was willing to go back for us and help us navigate the process of filing for the first time online. She is the G.O.A.T to true customer service.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.

Jan 26, 2026
overit25
1 out of 5 stars review

its a rip off now.

150 bucks to do the most basic filing. the charges never stop. you get to a page and the add a fee. this will probably be my last year using turbotax. i could use a local person for the same or less.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 19, 2026
AreYouActuallySerious
1 out of 5 stars review

Shopping around

Last year I filed I noticed they tried to shove their purchases down my throat. This year I had no choice but to swallow. 4 ridiculous fees I've never encountered before. In a word, Hogwash

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 27, 2026
IdaMS
1 out of 5 stars review

Turbo Tax Sucks and i miss the free filing website

i shouldn't have to pay to file my taxes. its a federal requirement. Website itself is designed to rick you into paying for more services and giving them personal information.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 24, 2026
Wteturner1966
4 out of 5 stars review

Turbo Tax review

My only issue with Turbo Tax vs HRBlock is that Turbo Tax didn't have all the new tax laws updates in Mid January so I had to wait a couple weeks for the new updates to show up before I could complete my return

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Jan 26, 2026
RedHotMonkeyButt
5 out of 5 stars review

Great as always

I have always likes TurboTax. 20 year TurboTax user here. I would prefer to buy the disc and do it local to my machine, but that's not available any more.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Jan 22, 2026
sumbumm1
2 out of 5 stars review

turbo is like a salesman

The Filing is really easy and you guys do lay out the documents nicely. But on the other hand you guys also do a great job at advertising free and really making me pay for the return. So suck one for that....

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833