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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 2,241-2,250 of 87,356 reviews
Feb 15, 2026
Trouble Filing
3 out of 5 stars review

Had Trouble

Claims I did not file with Turbo Tax for 2024. I did. The Filing process was very difficult. I still do not know if both Federal and State have been filed.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 26, 2026
APtru
5 out of 5 stars review

Great

Amazing experience for me and the way I was able to make the most of the time with this one and I can't thank you enough for the amazing work and dedication to this app

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.

Jan 28, 2026
Banananalarry
1 out of 5 stars review

Turbo tax is not the best anymore

Tried to obtain my 2024 tax e file docs to due being rejected. Does not allow m to view and states I never filed yet IRS states I did but they don't have my documents themselves.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 7, 2026
BandS Washington
3 out of 5 stars review

TurboTax online version is less user-friendly

I have used TurboTax for over 15 years. I dislike the online version, compared to the desktop version. It was less user friendly and trying to back up was much more difficult. I like the program, but it's usability could be more improved.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 28, 2026
Beboop12321
4 out of 5 stars review

TurboTax is great

I use TurboTax every year! It's a great way to do your taxes yourself and not feel so stressed out about it. The guidance is great and it's a very easy interface. The only thing I don't like is the constant trying to upsell.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 27, 2026
NoMoreTurboTaxForMe1
1 out of 5 stars review

Tax Credit Issues

Tons of bugs and charge you before they actually reviewed that there wasn't an issue on their end. After decades of using them, this will be my last year

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 12, 2026
Paris007
1 out of 5 stars review

Turbo tax overcharges.

Added on charges and I couldn't remove them. Went from $40 to $120. Outrageous what I'm being charged with no way to select or opt out of certain things.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 10, 2026
Stevie17
5 out of 5 stars review

Makes Tax Filing Fun!

The features that Turbo Tax make it so helpful and easy. The system provides guidance along the way as well. The double checks on accuracy of my return puts me at ease. Great compatibility and interface!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.

Feb 15, 2026
Health Insurance Prompt
4 out of 5 stars review

Didn't prompt to enter Healthcare Marketplace info

Turbo Tax was easy to use. But it didn't prompt me again to enter the Health Insurance mareketplace statement information. And as a result, my return was rejected the first time.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 28, 2026
yohmama
1 out of 5 stars review

terrible and waste of time, go to IRS e file

they say its free and once you get to the end they ask you to upgrade to deluxe for $50, just go through the IRS e file who actually do everything for free and maximizes refund and its about the same process as turbo tax.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833