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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 2,011-2,020 of 87,356 reviews
Jan 26, 2026
Disgusted customers
1 out of 5 stars review

Disgusting way to get money

Turbo taxy is a scam it makes you pay for services you don't need even after clearing to re do it and searching for the forms. Utterly it's embarrassing to claim you can be trusted the you can't be

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 11, 2026
sami1413
3 out of 5 stars review

complete the whole thing b4 paying

I liked you service overall it was just I had to find my IP. Maybe that should be done before you pay for you service should be done at the end like it use to be.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 8, 2026
Kmiddie71
5 out of 5 stars review

Excellent and easy to use.

Been using TurboTax for about 3 years now. It is great. I did have my State tax rejected this year but Turbo Tax walked me through it with ease and now we are good to go.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Feb 10, 2026
Fabulous5
5 out of 5 stars review

TurboTax is great

The experience was challenging but we both had patience to get through the process because some of it was very challenging katisha guided me through the process every step of the way and I appreciate that

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 8, 2026
Eatmyass123
3 out of 5 stars review

lots of hidden fees

I was really surprised about all of the hidden fees, and then more hidden fees when trying to check out. Used to be a lot better service for way cheaper.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 26, 2026
Wyapell
4 out of 5 stars review

1st time user

Easy! Walk you through each step and ask questions that make accurate return easy. It features questions that give examples to clarify points and lead you to providing accurate information and help you find it in you paperwork

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 26, 2026
BradyA3109
5 out of 5 stars review

Straight forward and trusted

I have used Turbo Tax for a few years now and find it be easy to use, straight forward and I trust that it is calculating my returns accurately and providing me the best way to do my tax return.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Feb 6, 2026
Rose1973
5 out of 5 stars review

Love it!!!

I have used Turbo Tax for most of my adult life (over 30 years). I have never had an issue with my taxes. There is always guidance available when new laws or changes arise.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We’re so glad to have you with us year after year! Thank you for trusting TurboTax--we’re honored to be your go-to for filing.

Feb 6, 2026
Jared Sam
5 out of 5 stars review

Easy, Intuitive, and Great User Experience

I honestly would not even know how to do m taxes with Turbo Tax. It is so easy, intuitive, and offers a great user experience. Would 10/10 recommend to other people.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.

Feb 6, 2026
Queen_Amina_1992
4 out of 5 stars review

Turbo Tax is Amazing

I have been using Turbo Tax since 2018. It never disappoints, only I don't like is that now they are charging, the amount isn't to bad, but still I don't like that. Keep it free.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.