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Customer reviews for TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Individuals & Homeowners, Email Delivery, Federal Return Only + Federal E-file
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Showing 2,001-2,010 of 87,356 reviews
Jan 28, 2026
Gayola82
3 out of 5 stars review

Easy to complete at home

All good and it took me few steps and is pretty self explanatory, I just do not understand why I have to pay to pay taxes BUT this is a different topic. KUDO to you all for finding a business model to make money of absolutely nothing!

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 29, 2026
Tee3623
3 out of 5 stars review

Great Service, But the Nickle & Diming is Real

Just wish it didn't have to charge you just to deposit YOUR money into YOUR account. I appreciate the KreditKarma account option, but when paying bills I'm not certain if that can be used with all creditors.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 28, 2026
Kyrah20
4 out of 5 stars review

Offer more Indiv. services for a non guar. program

It was cool, easy to manage. I do not appreciate how I am forced to write a review before submission. Thank you for your assistance with Tax document.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 9, 2026
gguntaka
4 out of 5 stars review

security issue

everything is good, when i had a chat with agent, they took screen share, they are able to see my SSN. i am terrified when they see my ssn and details, you guys needs to fix that.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Feb 10, 2026
Nick025
2 out of 5 stars review

Turbo Tax Became Expensive

It's makes filing your taxes easy, but it's expensive. TurboTax used to be cheap, but it costs more than 1/4 of my refund just to file, without any of the additional services.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
Jan 28, 2026
Chey2019
4 out of 5 stars review

Taxes yay

Turbo tax is so easy to use. However, lat year there was an option to pay state taxes with your refund and it wsta option this year. Would have preferred it tbh.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 7, 2026
jerryGood
5 out of 5 stars review

Thanks TurboTax

I enjoyed the experience. The help features were helpful. The calculations were accurate. It ran well on my system. The software was compatible with my tax situation.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.

Feb 10, 2026
Bananabananas
5 out of 5 stars review

TurboTax makes filing taxes easy!

I've been using TurboTax for years! I really appreciate how quick and easy it is to use with its step-by-step features and Q&A options. I also value being able to easily and readily check the status of my taxes with the text and email features.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Feb 15, 2026
1Ttx
5 out of 5 stars review

Turbo Tax is the best

One of the best Tax Filing experiences i have ever had is when i started filling with Turbo Tax, have done it for 3 yrs now and will never go back to a big chain preparer again

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Jan 29, 2026
Okay1243
3 out of 5 stars review

It was mediocre.

My phone call was done very poorly(expert phone call) and I still had to pay out of pocket for it. But personally the rest of the process was smooth going.

Review from turbotax.intuit.com
Helpful?2W0HY4OF0R4N18866112833