Only was made aware I would need to pay for anything at the very end and doing everything myself only saved me $20>. If I had a physical W-2 I would not have used this platform. absolute scam.

I am disappointed in the revamped user interface. It was not user friendly, and had many glitches or features that didn't work. It was lacking the progress and amount bar at the top. Many times there was no scroll bar to scroll down the screen.

AI features were consistently glitching and I was asked every 3 steps if I wanted to spend more money on upgrades. Literally all I want to do is finish my taxes and still be able to buy groceries tomorrow.

RIDICULOUSLY OVERPRICED! THEY ADVERTISE FREE AND CHARGED ME NEARLY $200, I PAID MORE FOR THE SERVICE THAN I EVEN GOT ON MY TAX RETURN! HIGHWAY ROBBERY!

Clearly tries to mislead people into paying for extra services that are not necessary; purposefully difficult to decline these services. Unnecessarily expensive, especially compared to competitors. Will not be using again.

Let me file my taxes charged me 239$ for me to have to go through and amend my taxes which you guys did hep but I think it’s kinda stupid because if you guys are helping me it should be done right the first time

Turbo Tax is my first choice program for filing my taxes. I am confident that my taxes are accurate and it is quite easy to complete and file. Great product!

Thank you for creating a product that did not require me to take too much time to file my taxes on my own! It was fast, easy to understand, and straightforward. I LOVE Turbotax!

Thank you as always. You are here for me every year; I remember filing for free back in the day, and here we are, using a great, easy-to-use product to file accurately, quickly, and efficiently.

I got showed 3 different prices while doing my taxes with you guys. Free-no I'm Paying $168 for taxes I did myself without any of your experts or tools. Website easy to use sort of.