I'm putting all of the distributions from the Roth IRA as well as the marketplace information was very difficult to input and I spent hours trying to make sure that it was all input correctly so I would hope that y'all could look at that and do something about making that a bit easier and I don't know what y'all have done that you're documents don't automatically get inputted but that sucks!

I've been using TurboTax for years, and it has always been a reliable way to get my taxes done. It is really valuable in transferring all the pertinent data from previous years onto new years, and I have found that TurboTax keeps up with the yearly IRS tax changes.

Easy to use, I couldn't however figure out how to import taxes from 2013 created on software. It was easy use. You do need to figure out the correct version depending on your circumstances. If you are taking the standard deduction and not itemizing you only need basic. I work as a ride share driver and also own a home and item so I needed premium in order to complete the correct set of taxes. Plus state is not included and I think this is a little misleading. When you purchase in the store you usually receive one free state download.

Easy to use but seemed frustrating compared to years past. I didn't have an active tracker of my estimated return which is something that I really valued with this product. Also at checkout the program doesn't show you a true total of the expense but just the product price with the comment "(plus applicable sales tax)" which I feel is slimy and I don't like it. Please fix these as I have loved your product and used it for years.

As a previous full-time accountant who used expensive software, TurboTax asked all the right questions and reviewed the important information just like I was using the expensive stuff. It has allowed me to catch things I have missed - a great resource!

As a long-term user of TurboTax products, I am at the point of switching to another brand of tax preparation software. Up until now, the built-in marketing add-ons each year have been increasingly annoying yet tolerable. However, this year's built-in forced upgrade to TurboTax Premium crossed the line. Ever year prior to this one I have had straightforward stock sale transactions that TurboTax handled without any problems. This year my tax return was literally held hostage until I paid for the TurboTax Premium upgrade. This is a very heavy-handed sales tactic towards loyal, long-term users of your products. I am very disappointed in your approach as it shows a distinct lack of respect for your customers.

Misleading fees. Used the website when it was free and now I feel stuck and hate paying additional fees to file, also cannot afford a real accountant. I selected the cheapest plan, thinking that’d be it and it was doable then at the very end they tacked on a federal tax filing fee, something that was never previously mentioned. Turbo tax does help simplify the process a ton, so I don’t completely hate it.

This was my first time using turbo tax. I did my own which was really easy they go over all the discounts at least twice which is way better than those prep places where they get your info and just click click click don't really ask questions just assuming who you are so they can get their money quick. I felt so secure like, I really got the most details and reassurance. I didn't have any questions in the end. When I did have questions answered right away and when I made a mistake, Dymand was there to save the day she was great. Thank you Turbo Tax will be back next year :)

TurboTax is so user-frendly, helpful and walks you through filing tax returns every step of the way! I am a long-time user of TurboTax and will continue to be for the long-term future! Thank you TurboTax for all you do to make filing season so much nicer!

Wasted time collecting college expenses only to later be told we do not qualify for any credits because of making too much money. TurboTax should have known that immediately from the W2s. Multiple questions misleading or lack of explanations. Probably on purpose so you would pay for additional tax advice.