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Sam's Club
Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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4.4 out of 5 stars
stars
49.6K ratings49.6K reviews
  1. 5 stars73% (36.1K)
  2. 4 stars12% (6,026)
  3. 3 stars6% (2,814)
  4. 2 stars4% (1,797)
  5. 1 star6% (2,843)
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Showing 3,921-3,930 of 49,645 reviews
Mar 30, 2026
Whattfdoyouwant
1 out of 5 stars review

Too slow

Takes too long to start. a;lskdjf;aosdjfpoa ;igjra

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 2, 2026
Mimi1155
5 out of 5 stars review

Easy

I like how they have my information from the previous years and they can look up my information

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!

Apr 14, 2026
TURBO8080808
1 out of 5 stars review

INTUIT SUCKS

AFTER INTUIT GOT INVOLVED IT WAS not UP. MUCH BETTER BEFORE

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 31, 2026
Grampadawg52
5 out of 5 stars review

Great tool.

Very pleased with turbotax product. It was easy to use and understand.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Apr 1, 2026
JFespallardo
5 out of 5 stars review

TurboTax is always great

Filing my taxes with TurboTax is always a great experience.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.

Apr 16, 2026
Survey_CSR
5 out of 5 stars review

CSR Assessment

Jonel was EXTREMELY patient and helpful. Thank you for making tax season a little less stressful.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.

Apr 6, 2026
Adrian4U
2 out of 5 stars review

Turbotax struggled to import some Forms

I spent two hours because Turbotax was not able to import a Form 1099-B.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 31, 2026
dpb1956
5 out of 5 stars review

Great experience

The entire process was very slick. I did none of the extra things I had to do with another service.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 6, 2026
Bluepaws
5 out of 5 stars review

TurboTax is great!

TurboTax was easy to follow with step by step questions and instructions.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.

Mar 31, 2026
Remi C
5 out of 5 stars review

expert call

Gabriel was awesome veryb thankful for his in depth help

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352