Experience with TurboTax live expert was very helpful. She helped me through my issues one step at a time. Very thankful for this service.

This is a great way to file taxes but all the fees are still ridiculously high it seems this has always ben the case with turbo tax.

It's easy to use, quick to get your taxes done, walks you through everything that you may qualify for, and has all of the updated tax laws.

Great overall experience. Had one minor technical hiccup that customer service was able to answer accurately and timely.

I've been using turbo tax for about 5 years now and I love them. Always get a nice refund ever year as well as the advance.

Easy to access and finish your returns with a standard deduction or an itemized with a small business.

It was very easy to get through it all on my own. It had little help options to explain the sections as well which was very helpful.

I was disconnected with the specialist today, but Ingrid was reached as the next specialist and solved my issue today.

I couldn't go in and edit form 4547, to add my kids to the plan for their school and any credits. The online portion is terrible to us.

overall a good product. easy to use for the average user. Misses a state deduction for iowa I usually take.