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Customer reviews for TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file for
TurboTax Online 2025, Investors & Self Employed, Email Delivery, Federal Return Only + Federal E-file
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Showing 2,301-2,310 of 49,640 reviews
Mar 30, 2026
John32318
1 out of 5 stars review

TurboTax let me down this year.

Very painful. I could only complete the return with ChatGPT premium fully engaged. TurboTax "AI" routinely hallucinates.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 15, 2026
Jason DDDD
1 out of 5 stars review

Turbotax online version sucks

First time use your online version. This is much much worse than your desktop version I used last year

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 12, 2026
Mateo79
5 out of 5 stars review

Turbo Tax is awesome!

Very satisfied with receiving the eligible standard deduction, plus, the Senior discount bonus of $12,000 added to our total deductions.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We loved reading your feedback! It’s great to hear that we could help make this tax season a rewarding one for you. We look forward to helping you find those same wins next year."

Apr 1, 2026
Average plan
3 out of 5 stars review

Turbo tax is average.

Average program/help I dont have the feeling Turbo tax offers anything special. It does enough to file.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 16, 2026
Lilith4
4 out of 5 stars review

Easy to use

I've been using it for years and it's always easy and has many help feautures if you're not sure. It's pricy but i'd rather do them on my own .

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Mar 30, 2026
MayankS83
4 out of 5 stars review

Great Interface and Accuracy

Great interface, easy to use, accuracy and fast. However the desktop and online product integration could be better and seemless.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 27, 2026
jr1234321
4 out of 5 stars review

needs some work

It wouldnt take my first name on one of my state returns and i had to mail in a return instead of e-file

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 3, 2026
Missouri Girl
5 out of 5 stars review

Awesome

This is my 4th year with Turbo Tax. I love how simple it is. The help links are simple to use also.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Apr 12, 2026
SpousePhone
2 out of 5 stars review

Spouse Telephone Number Issue on 1040 Form

Was not able to update spouse telephone number. Mine is updated, but spouse number uses an old, disconnected telephone number.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352
Apr 13, 2026
Mongo K
3 out of 5 stars review

TurboTax sucks on Windows 11

Last year was wonderful on Windows 10. The requirement to use Windows 11 has mase a completely different (and not in a good way) experience.

Review from turbotax.intuit.com
Helpful?3RH85LUZL3OK18823874352