Some support was really helpful, some not too much. Kept asking to pay more...I think it was too expensive, especially for seniors. Not real helpful filing for deceased spouse.

I preferred desk top version. Was not easy to navigate to specific items was a guessing game sometimes what box I needed to choose for specific items that needed to be entered.

Been using TurboTax for 9 years and I have never had an issue. Through several different life circumstances and self-employment, the process has remained seamless. You can't beat it!

Costs way too much money this will be my final year of using turbo tax I had over 200 dollars taking out of my taxes and I barely got a grand back to begin with. Im extremely unhappy.

Easy to use. Free for Active duty and Reserves, but NOT National Guard is ridiculous. Even active duty National Guard. Other than that. Very good. A little pricey

Turbo Tax has been a trusted source for my tax filing for many years. The structure is always easy to navigate and packed with a lot of information. Great service.

I did not interact with anybody. I like turbo tax but I feel better getting my own software rather than doing them online. How Am I going to do my partners taxes now? do I pay $ 69.00 again?

Used now for 5-6 years. Seamless experience. One year had some unusual tax situations and spoke to someone live.. All was resolved and accurate. Takes less than 30 mins. Love the process.

A bit expensive with the fees and everything to file (considering it brags about being free everywhere) but it's very user-friendly, reliable, and helpful with the whole process

I loved it, it was easy and direct and fast. any time i needed help with anything it wasnt too hard to find. ived used turbo tax for many many years and i've always been pleased.