Hey there Tone, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you have the best experience possible with your device and troubleshoot any features that may be causing frustration. The additional ear tips in a larger and smaller size should have come in a small cardboard box that was included in the larger original packaging along with the charging cable. We have provided a link to the Samsung Support Team to offer additional assistance to resolve this matter. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello Raja, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the fit of your earbuds are to you on a daily basis. We have provided a link to an article to help you with the placement of your earbuds, and we recommend performing a fit test with your earbuds while connected in the Samsung Wearables App. We have also shared a link to the Samsung Support Team to offer additional assistance if you continue to experience this difficulty with the fit of your earbuds or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for sharing your experience with the Galaxy Buds3 Pro, Dmytro! We understand that you may be experiencing some challenges trying to use the live translation feature. We want to assure you that these buds are designed to enhance your communication, especially with the incredible live translation feature powered by Galaxy AI. To help you, we provided a link below with step-by-step instructions on how to use the Interpreter app. With this feature, you'll be able to listen to real-time conversations or lectures in different languages and receive instant translations directly through your earbuds. Additionally, you'll receive a text transcript along with the audio translation to make it easier to follow along. If you have any other questions or need further assistance, feel free to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003613/#:~:text=Tap%20Listening%20mode%20(the%20single,Buds3%20or%20Galaxy%20Buds3%20Pro. smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus