Thanks for taking the time to share your honest feedback on the Galaxy Buds3 Pro. We understand you have some concerns regarding the connection and have heard some unusual noises. Samsung Galaxy Buds connection challenges can often be resolved with a few troubleshooting steps. First, try restarting the earbuds by placing them in the charging case and closing the lid. Then, open the Galaxy Wearable app and check for firmware updates, as outdated software can affect connectivity. If difficulties continue, you can try resetting the earbuds, either through the app or by manually resetting them. Finally, ensure there are no obstructions or interference from other devices near your earbuds. As far as the noises that you alluded to, it may be due to an interference with the sub-microphone. Check out the link attached for more information regarding this. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/uk/support/mobile-devices/why-your-galaxy-buds3-buds3-pro-make-a-screeching-sound-when-you-hold-them/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey! Thank you for sharing your feedback on the Galaxy Buds3 Pro! We appreciate your insights as we work to make improvements. The Galaxy Buds3 Pro offers up to 26 hours of playtime per charge, extendable to 30 hours with a fully charged case. If you're experiencing shortened battery life, you can conserve power by storing the earbuds in the charging case with the cover closed when not in use and adjusting notification settings through the Galaxy Wearable app on your connected phone or the Galaxy Buds app if you’re using iOS. These adjustments will help ensure your earbuds last when you need them most! If this continues to be your experience, please do not hesitate to reach out to us at Samsung Support. We're always here to help. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus