Thanks for taking the time to share your honest feedback on the Galaxy Buds3 Pro. We understand you have some concerns regarding the connection and have heard some unusual noises. Samsung Galaxy Buds connection challenges can often be resolved with a few troubleshooting steps. First, try restarting the earbuds by placing them in the charging case and closing the lid. Then, open the Galaxy Wearable app and check for firmware updates, as outdated software can affect connectivity. If difficulties continue, you can try resetting the earbuds, either through the app or by manually resetting them. Finally, ensure there are no obstructions or interference from other devices near your earbuds. As far as the noises that you alluded to, it may be due to an interference with the sub-microphone. Check out the link attached for more information regarding this. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/uk/support/mobile-devices/why-your-galaxy-buds3-buds3-pro-make-a-screeching-sound-when-you-hold-them/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We’re elated to see that you find them easy to use and that the sound quality meets your expectations. It’s also great to know that you enjoy clear phone conversations, as that’s exactly what we aimed for. If you ever have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. We’re here to help you get the most out of your experience. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus