Thank you so much for sharing your feedback about the Galaxy Buds3 Pro! We're thrilled to see that you're enjoying the amazing sound quality. We understand that you'd like them to be louder, and that's understandable! Have you had a chance to explore the equalizer settings in the wearable app? It allows you to customize the audio to your liking, which might help enhance your listening experience. If you have any more questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Alllamas! Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We appreciate your feedback and hate to see that you are having a hard time trying to charge them. To enhance your charging experience, we recommend checking that you’re using an approved charger. Be sure to use the included USB cable along with a Samsung-approved wall adapter, which is sold separately. It's also helpful to make sure that the earbuds are seated properly inside the case, as they can sometimes shift. Also, be sure to check for any debris on the charging contacts and inspect both the case and the earbuds for any signs of damage. If you've gone through these steps and there’s still a concern with charging, please reach out to us at Samsung Support. We’re here to gather more information and assist you in getting everything back to normal. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/ (Charging) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus