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Customer reviews for Samsung Galaxy Buds3 Pro for
Samsung Galaxy Buds3 Pro

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Aug 17, 2024
Court
2 out of 5 stars review

Glitchy ANC

I got these at launch with a pre-order. The sound quality is excellent, but the ANC has some serious problems. When I turn on Adaptive active noise canceling, it sounds exactly like Ambient sound mode on its highest setting. When I turn on Active noise canceling, it sounds like the ANC is constantly fluctuating, not a consistent anc. The outside noise goes up and down, which is mildly annoying when listening to music, but awful with any podcast. Support suggested a warranty repair...for a new product? I've had buds+, buds pro, and buds 2 pro, and was very happy with those. I traded my buds pro for a discount with these.. ugh.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi there Court, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how valuable the uninterrupted listening experience is for your music, podcasts, streaming, and other media. We have provided for your convenience links to an article about the ANC setting and usage, and another to the full device manual to help with the settings. Lastly, we have shared a link to the Samsung Support Team if this experience continues and you would like to explore additional options. We appreciate you being a loyal Samsung customer. -Elizabeth Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Mar 5, 2025
Mat4
1 out of 5 stars review

Super tinny, tweaking EQ did virtually nothing.

I bought these a few days ago thinking I'd upgrade my first gen pro buds and the the buds3 pro are unbearably tinny. I've messed around with the various EQ preset, updated software, factory reset, etc. and nothing seems to help. I'll definitely be returning these and trying a different company's that won't involve hours of me tweaking for them to sound a touch better but still terrible.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your experience with the Galaxy Buds3 Pro, Mat. Upgrading should enhance your listening experience, and we want to assist you in achieving a better experience with your buds. Regarding the tinny sound quality you mentioned, this can sometimes occur if debris or earwax accumulates in the speaker or microphone holes. We recommend giving them a thorough cleaning. You can use a soft, dry brush, a cotton swab, or even a toothpick to gently remove any buildup. Just be sure to dry the buds completely before using them again. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists after cleaning, please be sure to reach out to us at Samsung Support so that we can look into what could be causing this. We appreciate your feedback and hope these steps help resolve your concerns. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Jun 30, 2025
Sisnera
5 out of 5 stars review

BEST Galaxy Buds Yet!

[This review was collected as part of a promotion.] I'm Autisitc with Sensory issues, particularly auditory, & severe social anxiety. I am also an Anthropologist & Linguist, & work as a translator. Most of my favourite features of these are in the Galaxy AI elements. The Adaptive Equalizer, and Nose Control are amazing (a kid running wild in a big box store was sneaking up behind people and sounding an air horn. Had Noise Cancelling on, and didn't even hear the air horn, despite him sounding it repeatedly behind me!), & very robust in tandem with my S24U & TabS9U. I do not own a car, and live in a major city in the USA, so frequently walk or take public transit. The Siren Detect is an AMAZING feature, making me safer when I'm walking or biking. I enjoy the ability to control the lights- having them on makes it harder for people to miss the hint that I'm not interested in socializing, and leaving the lights off allows me to wear these with VERY few people noticing them, eapecially with my hair down. The audio is AMAZING for BT buds, and the Galaxy AI features are killer, and all the better when I use them with my other devices. I'm a Linguist & travel often. I speak about 15 languages; the Live Translate/ Interpreter is AMAZINGLY helpful when somewhere unfamiliar or I can't keep pace. I am particularly fond of the ability to so subtly be able to shift sound profiles. Literally saved my life- Ambient mode picked up 3 men planning to assault me. I texted 911, & police were waiting. 100% GET THESE. Super comfy, GREAT sound... LOVE

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Aug 21, 2024
Samson
4 out of 5 stars review

Awesome sound

[This review was collected as part of a promotion.] Absolutely love these. I use them on conference calls at work, on my lunch time walks and with my samsung smart monitor at home. They also come with a case that has a clip on it so I take them with me everywhere.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Mar 26, 2025
Knight
4 out of 5 stars review

Exceptional Sound Marred by Design Flaws

[This review was collected as part of a promotion.] Samsung's Galaxy Buds 3 Pro deliver impressive audio quality, featuring rich bass and clear treble that enhance the listening experience. The active noise cancellation (ANC) is notably effective, providing a serene environment even in noisy settings. (RTINGS.com) However, the design and build materials leave much to be desired. The earbuds' plastic construction feels less premium and raises concerns about durability. Additionally, the angular stem design, while aiming for a modern aesthetic, results in awkward touch controls that are prone to accidental activations. The charging case, with its glossy and slippery finish, is also susceptible to scratches and can be challenging to handle securely. In summary, while the Galaxy Buds 3 Pro excel in sound performance and noise cancellation, their subpar design and material choices for the users seeking a more refined build

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thanks for taking the time to share your feedback on the Galaxy Buds 3 Pro, Knight! We're glad to see you appreciate the audio quality and effective active noise cancellation. We value your comments on the design and materials. While we aimed for a modern look, we’re always seeking ways to improve durability and usability. Your insights are important to us as we continue to improve and make changes. Thank you for sharing! If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Jul 1, 2025
Gio17Q
5 out of 5 stars review

Buds 3 pro review

[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro are perfect for my daily use whether I'm working, relaxing, or at the gym. The sound is clear and powerful, and the noise cancellation works great in loud environments. Paired with my Galaxy S24 Plus, the Galaxy Al features like real-time translation are incredibly useful, especially during calls and travel. I use my Samsung devices for Work, music, sports, and streaming, and these buds fit right into that lifestyle. Great comfort, strong battery life, and seamless Al integration make them a top pick.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Feb 11, 2025
KingsPride
5 out of 5 stars review

The product has excellent features and durability

[This review was collected as part of a promotion.] This product all around is fantastic but I do wish I could listen to two devices at once. For example if I wanted to listen to call my friend off my phone and do something on my computer at the same time.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Mar 29, 2025
ToneDeaf
5 out of 5 stars review

Must try beautifully dynamic listening experience

[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro bring your listening experience to a whole new level with the immense spectrum of tones comfortably playing sounds so crisp through the deep lows all the way up to the sharp peaks of the highs leaving the wide mid range as a humble calming way to coast through your day with endless features to keep you exploring for quite a while.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Feb 18, 2025
Tazhoag
5 out of 5 stars review

Great sound

[This review was collected as part of a promotion.] These buds sound great with no distortion. The base does not drown out the highs and the features For volume and noise cancelation work well. Overall, a great set of buds. They are light in the ears and do not fall out

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Apr 3, 2025
MessyD
5 out of 5 stars review

Experience audio quality that surpasses all expect

[This review was collected as part of a promotion.] Immerse yourself in the pristine audio quality, allowing you to fully appreciate every note. The advanced noise cancellation technology creates a tranquil sanctuary, even in bustling environments. Experience the difference of superior sound engineering, enhancing your listening pleasure. These earbuds provide an escape from distractions, promoting focus and relaxation. Enjoy a truly immersive audio experience wherever you go.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for your review of the Galaxy Buds3 Pro, Messy! We're glad you appreciate the immersive audio and advanced noise cancellation. The Buds3 Pro are powered by our first-ever independently controlled woofer and tweeter, allowing you to experience a wide range of sound. The design focuses on comfort, so you can enjoy your music without distractions for long periods. If you have more feedback or specific features you’d like to discuss, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus