Hello Malice27, Thank you for sharing your experience with your Galaxy Buds3 Pro. We value your feedback on the tips and connecting to your Galaxy Notebook. When changing the ear tips on your Galaxy Buds3 Pro or Buds3 FE, make sure to choose the tips that fit your ears, and change them properly using the steps below. Be careful when handling the tips, and avoid using your fingernails to pull them off, as they may tear. If necessary, please reach out to Samsung Support for replacements. Please see the link for more details. If you're not staying connected to your Galaxy Notebook but Bluetooth is on, you are in range, and your buds are still disconnecting, one common solution is to ensure your software is up to date on both your earbuds and notebook. Additionally, check to ensure all drivers on your laptop are up to date for audio. More information on that is linked below. Thank you for your review. We appreciate you choosing Samsung. How to change the tips on your Galaxy Buds3 Pro or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003496/ Bluetooth device won't stay connected to Galaxy phone or tablet https://www.samsung.com/us/support/troubleshooting/TSG01209182/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you so much for sharing your experience! We’re thrilled to see that you enjoyed your time in Vietnam and found the Galaxy AI translating device helpful! It’s great to know that it helped bridge the communication with your wife's family. We love that it was a priceless experience for you. We’re committed to continual improvements to make your experience even better, so please stay tuned for any new updates on the Wearable app. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Jg2900! We truly appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro. It sounds like you were looking forward to a stronger experience, and we hate to see that the active noise cancellation (ANC) didn’t meet your expectations. While the ANC on the Buds3 Pro is designed to enhance sound immersion, it can sometimes be affected by fit or ear tip size, which you can adjust for a better seal. Regarding the sound quality comparison with your Buds2 Pro, we encourage you to explore the various equalizer settings available in the Galaxy Wearable app. Customizing the audio profile can help to enhance your listening experience based on your preferences. As for the LED stripes, we aimed to create a unique and stylish design that stands out, but we understand how it might not appeal to everyone. Be sure to check out the link attached for more information about what the blade tips are useful for. Your feedback is invaluable as we continue to make improvements and changes. If you have any other thoughts or need assistance, feel free to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/au/support/mobile-devices/using-the-blade-lights-on-the-galaxy-buds3-pro/?srsltid=AfmBOopvTFFCdQk0QSq1le4sesgxvaWDA-vurVqAuVLuX_UAaVuyVUgc smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We're glad to see that you find them comfortable! Comfort is key to enjoying every moment with your earbuds. If you are experiencing static noises, it might help to check for updates on both your earbuds and your connected device to ensure you are enjoying the latest enhancements. Restarting or resetting your earbuds is another step that can often resolve any minor hiccups. For additional troubleshooting guidance, please check out the link at the end of this response. If you have any further concerns or if this persists, do not hesitate to reach out to us at Samsung Support. Your experience is important to us, and we're here to help! -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01211003/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus