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Amazing sound and comfort
[This review was collected as part of a promotion.] I upgraded from an older pair of Galaxy Buds and the difference is amazing. The sound is amazing, noise canceling is terrific and comfort level is a true step up. A great pair of buds with Galaxy AI built in!
Great sound, poor over all performance.
This device sounds amazing. The noise cancelation is excellent. I pass through audio, although there is almost always a slight hiss audible in the background is also very good. The disappointment, however, lies with the battery life and bluetooth performance. The bud 2 pros, were able to go around a hundred feet away from the device. These get close to 30 and start cutting out, which is average, the battery life of the case and the buds themselves have also been diminished from previous models. Overall, if you are happy with your current esrbuds, these are NOT the buds you are looking to upgrade to.
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We're glad that you find the noise cancellation and audio quality to be excellent. Regarding battery life, the Galaxy Buds3 Pro provide up to 26 hours of playtime per charge, and you can extend that to 30 hours with a fully charged case. To maximize battery performance, we recommend a few adjustments. For instance, when you're not using the earbuds, keep them in the charging case with the cover closed. Additionally, you can manage your notification settings through the Galaxy Wearable app if you're on Android, or the Galaxy Buds app if you're using iOS. These small tweaks can help conserve battery power for those times when you really need it. As for Bluetooth performance, while the Galaxy Buds3 Pro offers robust connectivity, you might find that staying within a closer range can enhance your listening experience. Also, be sure to ensure that your buds are up to date with the latest software updates. Check out the link attached for additional options to help troubleshoot this. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10001339/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Great but not as good
[This review was collected as part of a promotion.] I was really excited to try these as an upgrade for my old galaxy buds pro because I really loved them. One thing I like is the sound quality and the ambient noise. With that said I feel like my buds were not as good at the noise canceling feature and I don't really like that I it's not touch anymore and I can't seem to press correctly at times. I feel like they don't really fit in my ears as well as the other buds did and I was a bit disappointed. Sound quality is there and that's great. The Galaxy AI I'm not too sure what it's doing but I'm still trying to figure out my galaxy buds pro 3.
Hi Chriselchris, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you were so excited about these newly redesigned earbuds, and that you have found the audio quality and ambient sound settings to align to your expectations. We would love to help you with the ANC feature, and recommend using the Samsung Wearables App to manually adjust the intensity of this setting. We have also shared a link to the full device manual to help you with all of the different features and capabilities. We have also shared a link to the Samsung Support Team if you have questions or believe any of your Samsung products are not operating as intended. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
This product has incredible audio quality.
[This review was collected as part of a promotion.] The quality with which I can listen to music is incredible, when I'm playing video games the gaming mode is the best and they certainly have the best noise cancellation I've ever tried, I'm more than satisfied with my Buds3 Pro
Great buds, miss old case
[This review was collected as part of a promotion.] I went from the buds 2 pro to the 3 pro and surprisingly the quality is a huge jump! I still can't get over the galaxy ai feature where if say my buds are not fit properly, the buds will AUTO ADJUST THE AUTIO FOR BEST QUALITY!!! my only gripe is that I prefer the buds 2 pro case, it was much more sleek and felt much more premium, but that's a very small matter
Hi there NinjaMan, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are so loving the enhanced audio quality and capabilities of your new earbuds. We appreciate you sharing all of your feedback as we continue forward with innovation in our product lines and providing the best possible experience to our customers. Please, don't hesitate to reach out to us again at any time with questions or additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Too many problems!
I've had issue with this within a month of getting it. First off the ear tips are fragile to the point that they broke when I tried to remove them. When I try to charge the buds I'm constantly getting the message saying my buds stopped charging because it something was wrong with the contacts to charge. I have to pull them out the case and back in multiple times to get it to charge. The microphone also stopped working on the left side and the right side sounds muffled when talking to others. Contacting support didn't help other then having to buy another. Not worth the headache with all the issues
Hi there! Thank you for sharing your experience with the Galaxy Buds3 Pro, Santi. We hate to see that your experience hasn't been as expected so far. Regarding the ear tips, we understand that they should be sturdy and reliable, but we understand that accidents can happen. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. For the charging concerns, we recommend double-checking that you're using an approved charger, as non-certified chargers can sometimes cause problems. Ensure that the charging case is fully charged, and try removing and reinserting the earbuds multiple times for a secure connection. If the problem persists, please check the earbuds for any visible damage. We also noted your concerns about the microphone. To help improve sound quality, try cleaning the microphone hole and speaker to remove any debris that could be blocking sound input. Use a dry, soft brush or a cotton swab for this. Restarting the earbuds may also resolve the mic concerns. You can do this by putting the earbuds back into their case, closing them for a few seconds, and then removing them again. If that doesn't do the trick, consider resetting them through the Galaxy Wearable app. We appreciate your feedback and would love to help you get the best experience out of your Galaxy Buds3 Pro. Please don’t hesitate to reach out to us at Samsung Support for further assistance if needed! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Seamless Intergration!
[This review was collected as part of a promotion.] I got with my new S25 Ultra and am very happy with them. The integration was very easy. Sound is excellent. Features outstanding. Fully customizable! Great price! What more can you ask for. I would buy them again!
the sound is majestic.
[This review was collected as part of a promotion.] I'm not a fan of the "in-ear" style, but for those moments when you need to isolate yourself from the world, they turned out to be much better than I expected. I'm a happy owner thanks to the design, battery, and protective case. It adapts very quickly and easily to the ULTRA watch. I'm not giving it 5 stars because I've never liked the feeling it leaves in your ears after a while. It was a gift, otherwise I would still be happy with my buds live in use. I use them to listen to music while I work. I'm not a big volume person, just fidelity and a little bit of bass. They work great for calls and I like that they can be charged wirelessly!
This Buds For You!
[This review was collected as part of a promotion.] The buds are an absolute game changer! I've had every version of the buds since 2019 and these by far are the best. They don't fall out the ear no matter what I'm doing and the galaxy ai assistant respond time is amazing. The noise reduction makes the calls clear without distortion or outside interference and the small form factor looks like I'm some sort of professional as I'm out in about. Samsung shows why they're number one and this is a prime example!
Hi Kromekanon! Thank you so much for your fantastic review of the Galaxy Buds3 Pro! We’re thrilled to see that, as a long-time user since 2019, you consider these the best yet! It’s great that they stay secure no matter your activity and that you’re enjoying the fast response of the Galaxy AI assistant. We're also glad the noise reduction is enhancing your call experience without distortion. If you have any questions or need assistance, don’t hesitate to reach out to Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Seemless usability.
[This review was collected as part of a promotion.] So I've been using these since the release, I have to say they are pretty good. The fact that they have seamless actions across apps and whatever Samsung device I use just switches instantly, is super nice. Using them at the gym, they have Great audio quality and a noise cancellations really good. And for me they don't fall out of my ears too easily so that's kind of a nice feature.