Thank you for your review! We are delighted to hear that you are enjoying the Galaxy Buds3 Pro. The advanced noise cancellation feature allows you to immerse yourself in your music, video, or calls. We are also pleased that you appreciate the clear and crisp sound quality. We always aim to provide a great sound experience, and we're glad to see that you noticed! If you have any further feedback or questions, please feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Tien, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important your earbuds are to you every day. We have provided a link to the full device manual and the Samsung Support Team. The manual will help you with the settings for touch controls. The Samsung Support Team can help you through chat if the features of your device are not operating as intended. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Gopi, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We have provided a link to an article to help you with the call settings and features of your earbuds. We also recommend ensuring the microphone is not obstructed during wear and usage to ensure as clear calls as possible. We have also provided a link to the Samsung Support Team if you have additional questions or continue to experience any frustrations with your earbuds. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Charlies Sluggsworth, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how vital the comfort of your earbuds are to your continued usage and prolonged wear. We have provided a link to an article to help you with the placement of your earbuds, and another link to a video to help you change the ear tips for the ideal size for your ears. We have also shared a link to an article to help you with the ANC setting. We have lastly provided a link to the Samsung Support Team for additional assistance if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages