Hello JMar! Thank you for sharing your thoughts on the Galaxy Buds3 Pro. It's great to see that you appreciate the enhanced sound quality these buds offer! The Buds3 Pro are truly designed for audio lovers, featuring a comfortable new shape that, combined with improved hardware, delivers the high-resolution audio experience you've been craving. We understand that finding the perfect fit with the ear tips is essential for optimizing sound quality, so let's make sure you have the best experience possible. Since you've already tried using the ear tips, we recommend checking to see if you have the right size. Remember, it's important for the ear tips to fit snugly without any gaps, as this helps prevent sound leaks and maximizes audio performance. If you need help with changing the tips, you can refer to our guide for the Buds3 Pro tips. Once you have the right tips, here’s how you can ensure they sit perfectly: Check the bottom of the earbuds for the directional marks—marked as L and R. Insert the R bud into your right ear facing you, and do the same with the L bud on your left side. You might want to angle them slightly so the microphone is pointing towards your mouth, which can help with call clarity. For even more help, we highly recommend running the earbud fit test in the Galaxy Wearable app. This will ensure that you have the perfect fit for an optimal listening experience. We're here to help make your Galaxy Buds3 Pro experience exceptional, so feel free to reach out to us at Samsung Support if you have any questions. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello there, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important your earbuds are to you for a variety of reasons. We have provided a link to the full device manual to help you with the location and functionality of the touch settings on the stems. We have also provided a link to the Samsung Support Team if you would like assistance with your device, or experience anything out of the ordinary. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for sharing your thoughts on the Galaxy Buds3 Pro, Voya! We’re love to see that you appreciate the outstanding sound quality and audio experience so far. We also value your feedback regarding the touch and pinch gestures. Our design aims to provide intuitive controls for a more enjoyable experience, and we’re constantly exploring ways to enhance that functionality. If you have any specific suggestions or further insights, we’d love to hear them! Please reach out to us at Samsung Support so that we can learn more about what you are experiencing! We hope that you continue to enjoy your Buds3 Pro. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for sharing your candid feedback on the Galaxy Buds3 Pro, C Drakes. The Galaxy Buds3 Pro delivers premium sound quality with Adaptive Noise Control for reducing ambient noise. They are designed with intuitive touch controls, allowing you to easily manage settings and features. These enhancements make the Buds3 Pro a strong choice for casual users seeking great audio performance and convenience in their setup. If you have any questions or need assistance, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus