Thank you so much for your review, GemJim! It's reassuring to see that you love the sound quality of the Galaxy Buds3 Pro. We completely understand that having a great fit is essential for the best listening experience. To get the best sound, be sure to use the correct size ear tips for your ears. A good fit is crucial to avoid any sound leaks. If you need help with changing the tips, don't hesitate to check out our guide on how to remove your bud tips! When you're putting them in, remember to match the R and L marked on the earbuds; the right one goes in your right ear, and the left goes in your left. Angle them a bit so the microphone is pointing towards you, and feel free to adjust them until they feel just right. Also, don’t forget you can do an earbud fit test in the Galaxy Wearable app to ensure they fit comfortably. We truly want you to enjoy your Buds to the fullest! If you have any further questions or need assistance, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback on the Galaxy Buds3 Pro! We appreciate your perspective and want to ensure you’re getting the best experience out of your devices. If your Buds were exposed to fresh water, we recommend drying them thoroughly with a clean, soft cloth and shaking them gently to remove any excess water. It’s essential to take care of them, especially after exposure to liquids. If your Buds have come in contact with any liquid other than fresh water, we suggest visiting a Samsung Service Centre or an authorized service center. Our technicians are dedicated to helping you restore your buds to their optimal condition. If you ever have any questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, Monpiere. We really appreciate you taking the time to share your honest feedback on the Galaxy Buds3 Pro. We love that you're satisfied with their impressive battery life, user-friendly interface, and exceptional sound quality. Don't forget that you can customize the sound settings for different apps! If you have a Samsung device with a Samsung account, simply swipe down to quickly adjust your EQ and noise control from the Quick Settings panel. Your custom settings will be saved for each app, so whether you’re using 360 Audio on YouTube or bass boost on Spotify, your audio experience will always be tailored to your preferences. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus