Thank you for your feedback on the Galaxy Buds3 Pro, Jay! It’s fantastic to know you appreciate the fit, sound quality, and impressive battery life. We designed the Buds3 Pro to deliver an immersive audio experience while ensuring comfort, especially during long listening sessions. If there’s anything more you’d like to share or if you have any questions, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback on the Galaxy Buds3 Pro, William. We recognize that every ear is unique, so we conducted extensive research on various ear shapes and collected a wealth of 3D ear data to inform our design. This has resulted in a more refined shape that aims to provide a comfortable fit for a wider range of ear types. We are continuously striving to improve the user experience, and we understand that comfort is a crucial factor when it comes to earbuds. We want to assure you that we took this into serious consideration during the development process. The Galaxy Buds3 Pro comes with different-sized ear tips. To ensure the best fit, it's essential to select the right size tips for your ears. The tips should fit snugly without gaps between your ear and the ear tip to prevent sound leaks and ensure optimal audio quality. If you need instructions on how to change the tips, please refer to our guide for the Buds3 Pro tips. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. We hope that these tips help enhance your experience with the Buds3 Pro. For any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey Carlos Estrella, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how valuable your earbuds are to you every day and wanting a fully immersive listening experience. Without knowing what aspects are not meeting your expectations, we have provided links to the full device manual and the Samsung Support Team to help you adjust the settings and troubleshoot any frustrations. Thank you for being a Samsung customer. -Elizabet Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there, Simone! Thank you so much for your review. It sounds like your husband has discovered a clever way to enjoy some quiet time with the Galaxy Buds3 Pro. We’re thrilled to see that you both love the amazing noise-cancellation feature. It really does let you dive into your content without distractions. If you ever have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for reaching out to us, Antonio. It's great to see how much you're enjoying your Galaxy Buds3 Pro! With their redesigned shape, they offer exceptional comfort for extended listening times. The premium sound powered by Galaxy AI ensures an immersive audio experience, and the Adaptive Noise Control feature lets you block out distractions effectively. It’s clear these earbuds are delivering everything you hoped for! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Tester, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important a secure and comfortable fit with your earbuds is every day. We have provided a link to an article to help you with the placement of your earbuds for a secure and comfortable fit. We also recommend performing a fit test with your earbuds when you have them in your ears and connected to the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there AERamos, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We absolutely love that you are find the earbuds to be so great to use on a daily basis. We would love to help you with the fit of your earbuds, and have provided a link to an article to help you with the placement. We also recommend performing a fit test with your earbuds connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages