Customer reviews for Samsung Galaxy Buds3 Pro

Customer reviews for Samsung Galaxy Buds3 Pro for

Samsung Galaxy Buds3 Pro

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4.4 out of 5 stars

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Sep 10, 2024

Neilth

4 out of 5 stars review

Verified Purchase

Great New Samsung Earbuds

The Buds3 Pro earbuds sound great and they have a better fit in my ears than the Buds2 Pro earbuds did. My favorite new feature is the new ability to use voice commands with these earbuds. The only issue I encountered was that occasionally my voice commands were misinterpreted as just speech, causing the earbuds to erroneously lower the volume temporarily instead of obeying my command. I assume that this issue will be resolved soon in an upcoming software update for this new product.

Review from Samsung US

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Sep 28, 2024

247jedi

3 out of 5 stars review

Verified Purchase

Don't believe the hype

Initially I thought the buds were the greatest thing since sliced bread. Vastly superior to my ProBuds 2 because they don't fall out of my ears, but lately there are issues with connectivity. They used to switch between devices seamlessly. Not anymore.

Review from Samsung US

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reply from Social Commerce

Hey there 247jedi, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how frustrating it is to have a brand new device that is not functioning as intended or expected. We have provided links to a few articles to help you troubleshoot the connection of your device and the Smart Switch functionality. We have also provided a link to the Samsung Support Team continues and you would like additional assistance or have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ Restart or reset your Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01218103/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jan 13, 2025

Jieyan

1 out of 5 stars review

Verified Purchase

Defect product

Defect product. After one month use, constantly failed charging. I troubleshooted. Often times, only one of the two earbuds are charging in the case when the case isn't connected to charger. I didn't realize this issue until one day, my right earbud battery dropped to 5% and stopped functioning.

Review from Samsung US

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reply from R&R Team

Thank you for sharing your experience with the Galaxy Buds3 Pro, Jieyan. We appreciate your feedback about the charging performance. It is important to us that you enjoy the best experience with your earbuds. The Buds3 Pro boasts an IP68 rating, ensuring durability against dust and water exposure. Additionally, it offers extended battery life, providing up to 6 hours of playback on a single charge and up to 30 hours when used with the charging case. The Galaxy Buds3 Pro is designed with advanced technology to ensure a seamless experience, and we expect them to perform optimally for you. If you're experiencing only one earbud charging, we recommend checking the charging contacts and ensuring they’re clean and free of debris, as this can sometimes impact performance. Additionally, ensure the charging case is fully functional and compatible with your Samsung earbuds. Check out the link attached for additional options to help troubleshoot this. If you’ve tried these troubleshooting steps and this persists, please don’t hesitate to reach out to Samsung Support. Our experts are here to assist you and ensure you have a fantastic experience with your Galaxy Buds3 Pro. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Feb 22, 2025

Artie

3 out of 5 stars review

Verified Purchase

Great Pair of Headphones

Pros: I love the controls on this. Great ANC. The sound quality is good, could be better but it does the job. I also love the updated case. Great battery as well. Cons: The fitment on this is not too good. I have tried small medium and large but they don't stay in a long time the the Galaxy Buds2 Pro. Aside from the fitment they are good earphones overall.

Review from Samsung US

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reply from R&R Team

Hey Artie. Thank you so much for your detailed review of the Galaxy Buds3 Pro. We truly appreciate you taking the time to share your thoughts and experiences with us. We're happy to see that you love the controls and find the Active Noise Cancelling feature great. It's wonderful to know that the sound quality meets your expectations and that the updated case and battery life have made a positive impression on you. We understand that fitment is a crucial aspect of enjoying your earbuds. Since you've already tried the different earbud tips, we recommend checking out the fit test available in the Galaxy Wearable app. This feature can help ensure a more secure and comfortable fit for longer listening sessions. Your feedback is invaluable to us, and we're continuously working to improve our products based on your insights. If you have any other questions or need further assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Jul 26, 2024

TBurr

4 out of 5 stars review

Verified Purchase

Good Buds but So So Design

I am still getting used the design and to be honest, I liked the design of the Buds2 Pro much better. Maybe these will grow on me but only time will tell. I did see all the issues people are reporting online that they had with their Buds, but I don't seem to have these issues. Mine look and sound good. Again maybe something to get used to, but I keep catching my shirt on the buds when I take off my shirts and they pop out. I do really like the sound so this is driving my overall rating but I can't give a full 5 stars since I am not a huge fan of the design.

Review from Samsung US

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Jul 26, 2024

Firmo

5 out of 5 stars review

Verified Purchase

I really recommend it.

A major improvement in terms of design, I'm more comfortable with these Galaxy Buds3 Pro, the Buds2 felt like they were going to fall off. The sound is very good, I haven't noticed much of a difference with the Buds2 Pro. But what I liked most is the case, the shape and the transparent cover are very practical. Very happy with this purchase. I recommend it.

Review from Samsung US

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Apr 27, 2026

TheDude

5 out of 5 stars review

They sound great

[This review was collected as part of a promotion.] GalaxyAI is very helpful while using this device. I found the battery life to be solid, the wireless charging works quickly and enables continued listening throughout my day. I also enjoy hands free voice commands to easily access additional features.

Review from Samsung US

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Sep 30, 2024

Neel

5 out of 5 stars review

Verified Purchase

Great Translation

The Samsung Galaxy Buds3 Pro in Silver are fantastic! The sound quality is super clear with great bass, making music and calls sound awesome. The active noise cancellation is top-notch, blocking out background noise perfectly, and the ambient mode is super handy when I need to hear what's around me. They’re also really comfortable to wear, even for hours. The silver design looks sleek, and they fit snugly without slipping. The battery lasts a long time, and the case is small and easy to carry. Plus, the touch controls are simple and responsive. Overall, these are some of the best earbuds I’ve tried – great sound, great fit.

Review from Samsung US

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Oct 1, 2024

Chas

3 out of 5 stars review

Verified Purchase

For the price, should be easier to use

The design of the box requires too much focus to insert buds, especially in low light situations. Sound is great, but the microphone is not good or clear. ANC is good. Case shape makes to inserting headphones difficult and battery life could be better.

Review from Samsung US

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reply from Social Commerce

Hey there Chas, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day and we would love to assist you and ensure you have the best experience possible with your device. We have provided a link to an article to help you with the audio quality during your calls, and another link to an article for the battery life of your device. We have lastly, provided a link to the Samsung Support Team to offer additional assistance if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Aug 22, 2024

CigarGuy79

5 out of 5 stars review

Verified Purchase

Great buds

I previously had the Buds 2 Pros and while they are great & currently my back-up pair, I really like these better. The stick design seems to fit my ears better, the sound & added features these bring are a huge plus as well. Definitely glad I decided to upgrade.

Review from Samsung US

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