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Customer reviews for Samsung Galaxy Buds3 Pro for
Samsung Galaxy Buds3 Pro

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Aug 19, 2025
RiskFactor
5 out of 5 stars review

Hearing is believing!

[This review was collected as part of a promotion.] It's impossible to believe just how good the Galaxy Buds4 Pro are until you put them in your ears. First there is the all day comfort. I can wear my buds for hours at a time without and discomfort. They are light weight and well designed for all day comfort. Second is the amazing sound. The clear highs and the rich lows are simply amazing. No mater your favorite music genre it sounds great! Silence is golden and the noise canceling feature is spectacular. Whether you are blocking out the people around you or riding your lawn mower the reduction in outside noise is second to none. You just have to try these buds for yourself to believe how amazing they truly are.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Jun 29, 2025
Keeg1009
5 out of 5 stars review

Comfortable and durable

[This review was collected as part of a promotion.] As a dedicated galaxy user, having each of the buds pro generations has proved to work tireless in my travels. Sound quality does not disappoint, and can I always expect an easy pair with my device/s.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Jun 10, 2025
SonicExplorer
5 out of 5 stars review

Galaxy Buds 3: My New Favorite Earbuds!

[This review was collected as part of a promotion.] I've been using the Galaxy Buds 3 for a while now, and I'm really impressed. First off, the fit is fantastic – they stay put no matter what I'm doing. The sound quality is top-notch, really clear and immersive. Plus, they're super durable, holding up to my active lifestyle. And the fast charging is a lifesaver! If you're looking for reliable and great-sounding earbuds, the Galaxy Buds 3 are definitely worth checking out.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Sep 15, 2025
Davis7
2 out of 5 stars review

Great Buds but have issues.

[This review was collected as part of a promotion.] Galaxy AI, I love the performance of the buds. Great sound and fit in ear perfectly. The only issue i have found is the recharging in the case. About 3 months of having them they wouldn't charge in the case. Now they charge when the want. It's disappointing with how much you pay for them and then only good for 3 months. No there was no dropping them and no water damage.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, Davis. We take each review seriously, and we want to work with you to get this resolved. We see that you've had some challenges getting your buds to charge, and there are some steps you can take to ensure that they work properly every time. We will be attaching a link at the end of this response so that you can go ahead and troubleshoot this. Keep in mind that Samsung offers a 12-month limited warranty for manufacturer's defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. You can get up to 30 hours of battery life with the case, and we want you to get the best out of your buds. If this continues to be a concern after troubleshooting, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Jun 2, 2025
ARMCHAIRKEDAR
3 out of 5 stars review

Bud3 pro review

[This review was collected as part of a promotion.] They sound good and stay in your ears when moving. The tracking does not work at all though. I've lost them twice, the first time I thought I left them at the dog park parking lots based on the location in the app which was then updated to someone's house. Ultimately, it was actually at my house in another bedroom. This time it's showing them sitting in some random neighborhood in Detroit... 😒. I still haven't found them.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re glad to see you enjoy the sound quality and that they stay securely in your ears while moving. We understand how frustrating it can be when you can't find your buds. We want to remind you that you can utilize the Samsung Find feature to track and locate your earbuds. Additionally, the Notify When Left Behind feature is designed to help prevent future losses by sending you an alert if you move a certain distance away from your earbuds. With SmartThings Find, you can take advantage of our advanced Bluetooth Low Energy technology to locate your Galaxy Buds. Plus, the Galaxy Find network consists of other Galaxy device users who have opted in to assist in finding lost devices. These Find Nodes can pick up the signal from your lost Buds and relay the location anonymously to the SmartThings server, making it easier to recover your earbuds, no matter how far away they are. If you need further assistance with this, please don’t hesitate to reach out to us at Samsung Support. We’re here to help and wish you the best of luck in locating your earbuds! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Jul 3, 2025
Daemonfollower
2 out of 5 stars review

I miss my OG Buds from 2020

[This review was collected as part of a promotion.] I honestly had hoped for a better experience. I have had these earbuds going on 5 months now and I've sent them in twice now for warranty and am going to be doing so once again after I pick up my new Skull Candy Buds. Don't get me wrong, the sound quality has been great. I truly love the touchless ability to control volume, track skip or last and to be able to answer calls all by uttering simple voice commands. My issue, time and time again, has been that whether its one of the Buds that day or the case I am never able to reliably charge my earbuds. I wear the Buds 5 days a week at work during 10 to 13 hour shifts. When they do decide to charge I easily make it through the day with no issues. Charging during breaks or at lunch always gives enough carry over juice I can listen to audio books seamlessly. The problem is that all too often either one or the other bud will refuse to take charge, they wont sync up. Or even at times the case itself wont take to charging. This has been beyond disheartening as they were by no means cheap. The process of submitting for warranty service in itself has been easy enough. Sadly, I get my Buds Pro3 back and within a short time the issue starts happening again. I really miss my OG Buds. In the 5 years I had them I never once had issue with them. I regret the day I used them as trade in to get the current, "better", upgrade.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your experience with the Galaxy Buds3 Pro. We're glad to see that you love the sound quality and intuitive touchless controls! We understand how disappointing it can be to face charging concerns, especially given your active work schedule. We genuinely hope you receive your buds back soon, so you can fully enjoy the high-quality experience they offer. If you have any questions or concerns in the meantime, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Aug 17, 2025
Spearchukker76
2 out of 5 stars review

This product has actually excellent features and g

[This review was collected as part of a promotion.] This product has actually excellent features and sound quality, however, I've own mine for less than a year. Yeah, and they've already stopped taking a charge. The pack the case doesn't even light up whenever I plug it in, so they're basically dead in the water less than a year into my ownership.And I wasn't hard and I didn't abuse them. So I'm disappointed in that and I can't find my receipt so I'm not even sure that I can warranty them. So i've sat in with a pair of three hundred dollar earbuds they're doing me no good

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro. We hate to see this happen with your Galaxy Buds3 Pro. At Samsung, we proudly warrant our products against manufacturing defects in material and workmanship for a limited 12-month period. If you haven't had the chance, consider Samsung Care+ for added peace of mind. It offers extended protection and support, and you can enroll eligible mobile devices on Samsung.com at the time of purchase or within 60 days after at samsungcareplus.com. Please feel free to reach out to us at Samsung Support so we can assist you further with this and look into a resolution. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Sep 15, 2025
Serenity
5 out of 5 stars review

Galaxy buds sound

[This review was collected as part of a promotion.] I mostly use my galaxy buds for music or streaming. The sound quality is excellent. When using my galaxy buds for phone calls the quality is great and I and the person I'm talking to can hear each other clearly.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Jul 2, 2025
Thewolfepack2025
5 out of 5 stars review

Love these

[This review was collected as part of a promotion.] While I typically do not utilize earbuds, I find their ease of operation and ability to facilitate simultaneous conversation and music playback to be highly advantageous. Furthermore, given my diagnosis of multiple sclerosis, the potential for these devices to function as hearing aids provides a significant level of utility.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Jun 18, 2025
Michaelo
1 out of 5 stars review

Wouldn't recomend

[This review was collected as part of a promotion.] The headphones say waterproof/ water resistant. Everytime I workout no matter how much or how little any bit of moisture touches the left earbud and it will not charge. I have to leave it out the case for a few hours before the case will accept it and charge it. Very annoying

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your experience with the Galaxy Buds3 Pro, Michaelo. We completely understand how frustrating it can be when moisture affects charging. The Buds3 Pro has a water resistance rating of IP57, designed to withstand sweat and moisture during workouts. However, it’s essential to regularly check and clean your earbuds if they collect dust, debris, or water to ensure optimal performance. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you need further assistance or if this continues to be your experience, please don’t hesitate to reach out to Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus