Thank you for your review, Ronald! We’re thrilled that you’re enjoying the amazing quality and sound of the Galaxy Buds3 Pro. They truly deliver an immersive audio experience, thanks to the combination of a 2-way woofer and tweeter, as well as the advanced Active Noise Cancellation feature, which lets you focus on what matters most. We appreciate your suggestion about a black color option. While we currently offer silver and white buds, we’re always looking for ways to enhance our product lineup, and your feedback is invaluable. We hope that you find the Ambient Sound feature useful! With three high-SNR microphones and a dedicated VPU for personalized beamforming, these earbuds really adapt to your environment, ensuring you can enjoy your music while staying aware of your surroundings. Plus, with an IP57 water and sweat resistance rating, they’re perfect for all activities, whether you’re at the gym or out for a run. If you have any more thoughts or questions, feel free to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your feedback on the Galaxy Buds3 Pro, KJohn. We understand how frustrating it can be if your earbuds don't connect properly and this is not the experience we strive for. The Galaxy Buds3 Pro are designed to deliver a seamless audio experience, and we want to help you get them working smoothly. Here are some steps you can try to get them connected: Restart the earbuds by putting the buds back in the case and closing the lid. Wait for the light on the case to go out (about 7 seconds), and then try to connect the earbuds again. Place the earbuds into the charging case and close the lid, ensuring the charging contacts are clean and free of debris. Connect the USB cable to the USB charging port on the back of the charging case and use a Samsung-approved charger adapter to plug it into a power outlet, then let the earbuds charge for at least 30 minutes. Make sure you have the latest version of the Galaxy Wearable app installed on your device, as updates often include improvements for connectivity. If these steps don't resolve the connection, please don't hesitate to contact us at Samsung Support for further assistance. Thank you for choosing Samsung! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Mark. We love to see that you're enjoying the awesome sound quality and comfortability of these buds. They are designed for long-lasting comfort with an improved shape that provides our best fit ever. The outstanding sound quality you mentioned is thanks to high-resolution 24-bit/96kHz audio, which allows you to hear all the intricate details of the music just as it was intended. If you ever have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus