Hey there Ivsm21, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how important a comfortable fit is to you for your usage every day. We have provided a link to an article to help you with the fit of your device. You can also do a fit test with your earbuds when connected in the Samsung Wearables App. Lastly, we have provided alink to the Samsung Support Team if you would like to discuss this experience with the fit further. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your feedback about the Galaxy Buds3 Pro. We understand how important reliable battery life is, especially during long cross-country flights, and we appreciate you letting us know about your experience. The Galaxy Buds3 Pro are designed to deliver up to 26 hours of playtime with a fully charged case. For optimal battery performance, it's important to store the earbuds in the charging case with the lid closed when they're not in use. Additionally, using Samsung-approved chargers and keeping the charging contacts clean can help ensure consistent charging and maximize battery life. If you’d like to extend the earbuds’ battery life during your flights, reducing the use of features like Active Noise Cancellation or keeping the volume at a moderate level can help conserve power. We value your feedback about the battery life and understand how essential it is for uninterrupted usage. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus