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Verified Purchase
Bad purchase
I regret my purchase, it does not auto interpret as advertised, instead they are dependent on the AI feature to be activated on phone device (which in some cases is blocked by the carrier), also my new buds came with a defect detecting moisture and blocking charging randomly without exposure to liquid or moisture.
Thank you for taking the time to share your experience with the Galaxy Buds3 Pro, Bassam. We appreciate your feedback regarding the Interpreter feature. In terms of the moisture detection concern and the inability to use this with your carrier, we want to address that right away. Samsung offers a 12-month limited warranty for manufacturer's defects, and we encourage you to reach out to Samsung Support so we can gather additional details and assist you further with this matter. Also, consider looking into Samsung Care+ for extended protection and support for your devices. Your satisfaction is a priority for us, and we’re here to help! Please reach out to us at Samsung Support so that we can work with you to get these concerns resolved. We look forward to hearing from you! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Loving my new Galaxy buds 3 pro
These Galaxy Buds 3 pro have exceeded my expectations. I upgraded from the buds 2 pro to the buds 3 pro and I am loving it. Clear sound with a better ANC than the buds 2 pro. It just feels premium. I love the lights on the left and right side buds as well. I'm a big fan of Samsung products so I continue to buy them and I never regret it.
Thank you so much for your wonderful review, Wintzy! We're really happy to see that you upgraded from the Buds2 Pro to the Buds3 Pro. The clear sound you’re enjoying comes from our Enhanced 2-Way Speaker, which features an improved woofer and tweeter. This design allows you to hear the minute details in your music like never before. We're glad you also like the active noise cancellation and the premium feel of the buds, along with the eye-catching blade lights. If you ever have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Airbuds
Awesome upgrade from the last model. Sound canceling has improved and is ideal for a loud job site. With the watch and the air buds i never have to tske my phone out. No digging around under my tool bag to pulk out a phone only to see its a telemarketer. I love them and highly recommend them.
Verified Purchase
Mixed experience, but a good experience overall!
These earphones were my second Galaxy earphones, and they really make a good difference. With the new AI features, the best thing is the audio quality and the many options in the Galaxy ecosystem with the phone... It makes things much better. It's been a mixed experience with these, since it's a great product and it does everything well. My only big problem is that after a few months (2-5), they started having issues with the earbuds. One of them just didn't charge. The worst thing was that I only realized this when I started using them, and one of them showed only under 20% while the other was fully charged. That's really annoying, because when I needed them, I couldn't use them because I had to put them to charge. I would like to see a new 4 series soon, and I would like to have a way to see the case battery of the earbuds without them being inside the case and without the case being open. With this and the mentioned problem fixed and working properly, it will be an even better experience. But in terms of audio quality, they're simply great.
We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, Jonny! We’re happy to see that you’re enjoying the audio quality and the seamless integration within the Galaxy ecosystem. To ensure everything works smoothly, be sure to use the included USB cable that came with your buds, along with a Samsung-approved wall adapter (sold separately) for charging. It’s also a good idea to check for any debris on the charging contacts and to inspect both the case and the earbuds for any visible damage. Remember that Samsung offers a 12-month limited warranty for manufacturer's defects. Plus, you can enhance your coverage with Samsung Care+ on eligible devices, which provides extended protection and additional assistance. We appreciate your feedback about the battery level visibility, and we will definitely keep all suggestions in mind. If you need any further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Better Than Expected
I’ve used flagship earbuds from Sony and Bose, but the Samsung Buds 3 Pro truly impressed me. The sound quality is rich and balanced, the noise cancellation is excellent, and the fit is surprisingly comfortable even for long sessions. Battery life is strong, and the seamless integration with Samsung devices makes the experience even better. These definitely feel competitive with the best in the market
Verified Purchase
Huge downgrade from my Buds Pro that I traded in
Sorry everyone, HUGE Samsung fan. Monitors, cell phones since the S1, TVs, Fridges, Microwaves, Stoves, everything. Traded my Buds Pro in for these, and this might be the worst product you've made in a long time. They don't stay in my ear, the weird touch interface that pauses music is not a good experience. The Buds Pro were awesome. I wish I could get those back. The "slide" up and down for increased volume sounds cool, but in practical application is difficult to do. Not a fan
It's great to hear from you, Mathias. Thanks for taking the time to share your thoughts on the Galaxy Buds3 Pro. We want you to have a great experience, and we hate to see that they haven't met your initial expectations. We recommend trying out the additional ear tips that come with the Buds3 Pro. They help provide a more secure fit, which makes a big difference in how they stay in your ears. Also, don’t forget to use the Fit Test in the Samsung Wearable app. It’s a great tool for ensuring that you find the best fit for your ears, which can enhance comfort. We know the Buds Pro set a high standard, and we’re always working to improve our products. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
I'd return them if I could
I'm a Samsung junkie, I only buy Samsung products for 20 years now. These ear buds suck. I'm so disappointed. The sound is pretty good and the fit is ok. My problem is the earbud controls. It's impossible to use them without basically pulling the earbud out or loosening it to a point where it will fall out. The pinch and slide is a horrible design and barely works. Whoever designed this must have the most dainty tiny fingers or did not try using them. If you plan to use earbud controls without having to use your phone, I wouldn't recommend these.
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro! We’re glad you like the sound quality, but understand you're having some difficulty with the gesture controls. A single pinch plays or pauses music and answers or declines calls. A double pinch skips to the next track, while a triple pinch restarts the previous track if done within three seconds of a new track starting. Holding the pinch activates the preset feature, defaulting to Noise Control mode, which can be customized. You can also decline calls by pinching and holding, and if you're not wearing the earbuds, holding both will turn on the blade lights. Also, you can adjust the volume by swiping up or down. For more details, check the attached manual and be sure to use the gestures as the pictures suggest. If you have further questions, feel free to reach out to us at Samsung Support. -Kelvin https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Galaxy Buds 3 Pro
These new buds 3 pro have been fantastic. I like the ability to have adaptive sound features and the option to adjust the outside ambient noise level. I use them when on my mountain bike. They synced right up with my Samsung Galaxy phone with ease and was also able to pair them with my laptop.
Verified Purchase
Not so great
It is not better than Buds 2 Pro - in appearance nor functionality. Touch is implemented with 2 fingers, making it useless. It does not look good and is protruding in the ear as an ugly piece. On the other hand Buds 2 Pro was amazing and went well with any ear.
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We appreciate your feedback and want to highlight some features that set these earbuds apart. We understand your concerns about the design, but many users find the new shape to be sleek and comfortable. With the Galaxy Buds3 Pro, you can take control of your music and calls effortlessly with our innovative Pinch Control feature. Rather than relying on two-finger gestures, our Pinch Control allows you to manage everything with ease. Simply press the pinch area until you hear a click to play or pause your music, adjust the volume by swiping up or down, or skip tracks with a double pinch. It’s designed for a seamless experience! If you’re experiencing discomfort with the fit, we highly recommend trying out the additional earbud tips included in the box, as they come in various sizes to ensure a snug and comfortable fit for everyone. If you have any further questions or concerns, please don't hesitate to reach out to Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Charging Issues
Overall they are great sounding and functioning. I am about ready to contact Samsung because the left bud has issues charging since the first time I used them. I'll go to put them in and the right will be 100% and the left will be 38%. I always use them in pairs. I'll receive a messdage on my phone that there's a bad connection, that I need to clean the bud and reinsert it. Other than that I wish the lights could have more settings like pulse to the music.
Thank you for sharing your experience with the Galaxy Buds3 Pro, Jason. We’re glad to see you love the sound and functionality. We want to ensure your buds are charging properly, so please make sure you’re using an approved charger. It’s important to use the included USB cable and a Samsung-approved wall adapter (sold separately) when charging. Also, check for any debris on the charging contacts. Make sure the contacts inside the case and on the earbuds are clean and free from any dirt. For more troubleshooting options, we’ll add a link at the end of this response. If this continues, don’t hesitate to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus